Diligent worker with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Delivery Driver
Amazon
, NC
01.2023 - Current
Drive safely in all weather conditions including rain, snow, sleet, ice.
Understand and follow oral and written directions.
Deliver goods in a timely fashion while adhering to speed limits and other traffic regulations.
Load and unload vehicles at distribution center and delivery address.
Group and route deliveries according to designated areas to maintain efficient delivery times.
Determine optimal routes based on GPS application information and knowledge of local routes.
Transport and safely delivered items to prevent damage or loss.
Identify needs of customers promptly and efficiently.
Prioritize and organized tasks to efficiently accomplish service goals.
Exceed customer satisfaction by finding creative solutions to problems.
Promote high customer satisfaction by resolving problems with knowledgeable and friendly service.
Quality Control Inspector, Picker Packer
Capstone Logistics LLC.
, NC
02.2022 - 12.2023
Participated in internal and external audits to ensure compliance with applicable regulations.
Assessed materials, parts and products for conformance with quality control requirements and production specifications.
Adhered to safety protocols to minimize equipment damage and avoid injuries.
Read blueprints and manuals to determine test procedures or adjustment methods.
Wrote detailed reports outlining performance, quality and defect rates.
Matched arriving materials with purchase orders, submitted discrepancy forms as necessary.
Monitored production processes to ensure quality standards were met and documented results of inspections.
Notified supervisors or other relevant personnel of test or production issues.
Examined products and materials for defects or deviations to remove or discard non-conforming items.
Understood and followed oral and written directions.
Recognized by management for providing exceptional customer service.
Amazon Warehouse Worker
Amazon
, NC
10.2020 - 02.2022
Used digital database to keep records of units and stock moved.
Updated inventory and production information using warehouse management systems and scanner guns.
Performed cycle counts to maintain accurate inventory records.
Staged and sorted multiple types of products for loading.
Identified discrepancies between physical count and computer data.
Monitored work areas for cleanliness and functionality and removed obstacles for safety.
Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
Operated scanners, computers, and other equipment to track orders.
Packed boxes and stock using organizational guidelines.
Packaged items carefully using protective materials like bubble wrap or foam sheets.
Assembled orders according to customer requests.
Recognized defective material and reported issues to management.