Maella Jones
Taylors,SC
Summary
To obtain a position with a growth oriented company offering opportunity for advancement and professional development.
Overview
26
26
years of professional experience
Work History
CNA
SpringHills
Dayton, USA
01.2012 - Current
- Provide companionship and conversation.
- Assist with walking (providing an arm for stabilization) and light exercise.
- Help with ADL's.
- Assists clients to bed as well as assist with toileting and incontinence issues.
- Overall household cleaning and laundry
Assistant Manager
Taco Bell
Moraine, USA
04.2000 - 01.2012
- Handled financial transactions in an accurate and professional manner.
- Assisted crew members in running a smooth shift.
- Also assured that customers' orders were prepared according to specifications
- Conducted regular inspections to ensure cleanliness and safety standards were met.
- Supervised daily operations and ensured compliance with company policies.
- Trained staff on customer service standards and food safety procedures.
- Managed inventory and ordered supplies to maintain stock levels.
- Coordinated team schedules and assigned tasks for efficient workflow.
- Implemented promotional campaigns to enhance customer engagement and sales.
- Resolved customer complaints and provided solutions in a timely manner.
- Managed customer service inquiries and complaints in a timely manner.
- Collaborated with management to develop strategies for operational improvements.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Monitored employee attendance records, timekeeping, and payroll information.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
- Developed a system for tracking inventory and ordering supplies as needed.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Established processes for monitoring customer satisfaction levels.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
Caregiver
Lavender Home Care
Dayton, USA
01.2010 - 01.2011
- Provide companionship and conversation.
- Assist with walking (providing an arm for stabilization) and light exercise.
- Assists clients to bed as well as assist with toileting and incontinence issues.
- Overall household cleaning and laundry
Housekeeper
Miami Valley Hospital
Dayton, USA
01.2009 - 01.2010
- Held accountable for ensuring good health and safety of residents.
- Also responsible for keeping areas germ free (cleaning, disinfecting, sanitizing, pulling trash) and making beds
Domestic Engineer
Jones Resident
Dayton, USA
01.2008 - 01.2009
- Coordinated household duties to run superbly.
- Provided childcare to ensure good health and safety of children.
- Also met basic needs for a family of three (cooking, cleaning & laundry).
Education
GED -
High Rise Service
Dayton, Ohio 01.2004 - 01.2004
Skills
- Able to learn new skills quickly
- Hard working
- Dependable
- Good communication skills
Timeline
CNA
SpringHills
01.2012 - Current
Caregiver
Lavender Home Care
01.2010 - 01.2011
Housekeeper
Miami Valley Hospital
01.2009 - 01.2010
Domestic Engineer
Jones Resident
01.2008 - 01.2009
GED -
High Rise Service
01.2004 - 01.2004
Assistant Manager
Taco Bell
04.2000 - 01.2012