Maelynn Park
Summary
Result-orientated team leader with 20+ years of experience in Quality Engineering and Management. Strong background with SCRUM covering project and product management including developing, implementing and supporting complex infrastructures. A fast and eager learner, detail oriented and can adapt to changing project requirements quickly to meet business goals and deliver with high standards for quality. Dependable team leader with hands on approach to testing and quality from beginning to end. Key strengths include:
Collaborative | Leadership | Communication | Managing Change | Team Development
Overview
15
15
years of professional experience
Work History
QA Manager
Amazon
2022.04 - 2023.03
- Managed weekly production releases supporting multiple applications concurrently
- Championed quality and operational excellence by identifying and implementing opportunities for process optimizations by tracking metrics and innovating via automation and velocity process improvement
- Released 145 features by providing QA support for weekly app releases for up to 10 development teams
- Decreased release cancellations by 143% by implementing SOPS to streamline templates and define expectation of involved teams on prioritization
- Directed and managed end-to-end quality on multiple parallel programs that integrate with multiple partner teams, tracking progress and assessing risk
- Accountable for delivery and adherence to timelines and quality standards; lead projects with multiple dependencies and integration points.
QA Manager
Amazon Lab126
2020.04 - 2022.04
- Managed development life cycle for integrated system releases collaborating with as many as 30 cross functional teams by serving as a partner in the prioritization process, guiding development in coordination with product while identifying, scoping and proposing solutions with engineers and internal customers.
- Implemented new process to decrease time to release from 6 weeks to 4 weeks by defining sprint SOPs.
- Provided post release retrospective analysis and proposals for improvements to lower regression bugs by 20%. Implemented new process and documentation including baselines and results for testing performance/memory measurements for sign off on supported devices and TVs.
- Partnered with colleagues across Product and Engineering to communicate regular status updates/reports of key milestones and ROI of project to senior managers and leadership in the form of metrics and KPIS while calling out project risks, scope changes and deployment timelines.
- Facilitate meetings to ensure accountability between stakeholders, create and maintain relationships to achieve mutual goals.
- Managed testing team to deliver more than 10 successful releases to the market as well as 5+ hotfix patch releases to support bug fix and new or unplanned features.
- Oversaw offshore QA team resources of 10 members by communicating feature testing requests, review, interpret, and monitor testing results.
- Worked with partner QA teams to streamline automation suites and defined optimization tasks and cadence for delivery check-ins.
- Build and grow talent with training, career growth conversations and performance evaluations.
Technical QA Manager
CoStar Group, Marketplace Verticals
2013.09 - 2020.04
- Collaborated with cross functional teams (engineering, product, design, customer success, marketing, and sales) across organization for scoping and gathering feature requirements and bug triage.
- Key member in driving prioritization, release and sprint planning meetings by determining scoping and task creation for estimation of effort and resourcing as well as creation of calendars with key milestone dates.
- Responsible for ownership of project management for sprints and releases keeping timelines while reporting status, risks, and solutions.
- Decreased time for regression testing execution by 33% by defining and implementing automation regression strategy for release testing.
- Managed and owned build and deployment processes using blue/green deployment strategies for multiple environments for multiple websites concurrently.
- Managed hiring and team development while contributing as panel interviewer for cross functional positions across organization.
Lead SQA Engineer
BizBuySell
2008.03 - 2013.09
- Researched user behavior and led strategic product roadmap discussion across multi functional teams
- Develop, implement, and manage quality engineering strategies across complex enterprise systems
- Created and executed test plans and test cases for new features and regression with or without clearly defined requirements
- Responsible to keep timelines and provide reports on progress for delivery of features/bug fixes at high quality for each release
- Managed and delegated projects including ownership of user story scope, test automation strategy, and management of test suites
- Key contributor for definitions on process change from prior methodology to
- Agile/SCRUM.
Education
Bachelor of Science - Business Administration - MIS
California State University - Sacramento
Skills
- Project Management
- Agile / SCRUM Methodology
- Root Cause Analysis Expertise
- Risk Management
- Process and Performance Metics/Improvement
- Test Strategies and Coverages
- User Acceptance Testing (UAT)
- Team Management
- SQL
- JIRA
- Microsoft TFS
Key Achievements
Increased number of releases by 60%
Through efficient project management and teamwork, decreased sprint cadence from 4 to 6 weeks by defining optimizations in usage of JIRA, tighter scope definition, and moving quality left with increased automation.
Decreased Release Cancellations by 143%
Root caused and implemented SOPs to decrease number of weekly release cancellations back down to 10%
Implemented Partner Support Strategy
Defined strategy on support and prioritization of increased partner testing sign off requests of 40%.
Owned E2E Quality integrating with 30 partner teams
Successfully implemented new feature on FireTV facilitating and owning quality across all partner teams globally and cross functionally.
Timeline
QA Manager
Amazon
2022.04 - 2023.03
QA Manager
Amazon Lab126
2020.04 - 2022.04
Technical QA Manager
CoStar Group, Marketplace Verticals
2013.09 - 2020.04
Lead SQA Engineer
BizBuySell
2008.03 - 2013.09
Bachelor of Science - Business Administration - MIS
California State University - Sacramento