Maetzi Munguia
Lawrenceville,GA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Eager recent graduate always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Kitchen Staff Member
Urban Air Trampoline And Adventure Park
01.2019 - 03.2020
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
- Collaborated with team members to ensure seamless coordination during peak service hours.
Jump Patrol
Rockin' Jump Trampoline Park
01.2017 - 12.2019
- Actively participated in staff meetings, sharing ideas on ways to improve overall guest satisfaction ratings while mitigating any potential risks associated with jump activities.
- Managed daily jump operations, ensuring adherence to established safety protocols and guidelines.
- Provided exceptional customer service by promptly addressing questions or concerns from guests regarding their jumping experience.
- Promoted a positive work environment through consistent encouragement and support of fellow team members.
- Ensured strict compliance with local regulations governing commercial jump operations, maintaining a stellar safety record throughout tenure at the facility.
- Increased customer satisfaction with timely responses to inquiries and concerns related to jump operations.
- Collaborated with team members to develop improved training methods, resulting in enhanced performance standards.
- Coordinated closely with management to identify areas needing improvement, leading to increased overall operational efficiency.
- Demonstrated strong leadership skills by mentoring junior team members, fostering an atmosphere of learning and growth within the organization.
Lifeguard
Ams Pools
03.2017 - 10.2017
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Responded to emergency situations in a timely, efficient manner.
- Demonstrated rescue techniques and provided first aid in emergency situations.
- Educated patrons on safety protocols and enforced safety rules.
- Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
Restaurant Hostess
IHOP
01.2017 - 08.2017
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
Education
Bachelor of Science - Psychology
Georgia Gwinnett College
Lawrenceville, GA05.2024
Skills
- Organization and Cleanliness
- Cleaning and sanitizing
- Health Code Compliance
- Team Collaboration
- Punctual and Reliable
- Attention to Detail
- Customer Engagement
- Relationship Building
- Standards Compliance
- Collaborative Problem-Solving
- Inclusive Practices
- Heavy Lifting
- Social and group settings
- Skills strategies
- Cultural Sensitivity
Certification
- CPR Training - 2017-2018
Languages
Spanish
Native or Bilingual
German
Limited Working
English
Native or Bilingual
Timeline
Kitchen Staff Member
Urban Air Trampoline And Adventure Park
01.2019 - 03.2020
Lifeguard
Ams Pools
03.2017 - 10.2017
Jump Patrol
Rockin' Jump Trampoline Park
01.2017 - 12.2019
Restaurant Hostess
IHOP
01.2017 - 08.2017
Bachelor of Science - Psychology
Georgia Gwinnett College
- CPR Training - 2017-2018
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