Summary
Overview
Work History
Education
Skills
Timeline
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Maeve Black

San Francisco,California

Summary

Results-driven sales professional with software and retail experience. Customer-focused and skilled in consultative selling, building relationships, and delivering exceptional service.

Overview

3
3
years of professional experience

Work History

Account Manager

Oracle NetSuite
01.2023 - 10.2023
  • Manage a portfolio of 72 NetSuite clients in the United States and Canada, making sure each department meets the needs of our customers
  • Identify new sales opportunities and handle licensing renewals, achieving 120% quota attainment in Q1 2023
  • Coordinate cross-functional teams to deliver high-quality solutions to customer needs and objectives within their timeline and budget
  • Provide technical and functional support to clients, resolving issues and ensuring customer satisfaction
  • Conduct regular meetings and business reviews with customers to analyze performance metrics and identify areas for improvement.

Business Development Representative

Oracle NetSuite
01.2022 - 01.2023
  • Oversaw a lead queue of 70-90 accounts monthly, targeting and qualifying new business opportunities
  • Generated 8-10 new meetings per month with sales qualified leads for account executives, converting to $305,000 in opportunities
  • Tracked and reported all data/activities in NetSuite CRM
  • Awarded onboarding standout during training.

Retail/Marketing Manager

Royal Hawaiian Seafood
08.2020 - 10.2021
  • Managed and developed online retail sales for a pre-covid wholesale business, including writing copy of outgoing messages, product pages, blogs, celebrity chef outreach, and social media content
  • This led to a 63% increase in the company’s email list
  • Expanded retail sales revenue 40% through digital marketing campaigns and branding.

Education

BS - Cognitive Science, Human-Computer Interaction, and Artificial

University of California, Santa Cruz
Santa Cruz, CA
07.2020

BA - Sociology

University of California, Santa Cruz
Santa Cruz, CA
07.2020

Skills

  • SaaS-based product sales
  • Strategic planning
  • Negotiation
  • Prospecting and cold calling
  • Internet Savvy
  • Database Management
  • Campaign Execution
  • Account Servicing
  • Order Processing
  • Report Writing
  • Schedule Management
  • Product Expertise (seafood & business software)

Timeline

Account Manager

Oracle NetSuite
01.2023 - 10.2023

Business Development Representative

Oracle NetSuite
01.2022 - 01.2023

Retail/Marketing Manager

Royal Hawaiian Seafood
08.2020 - 10.2021

BS - Cognitive Science, Human-Computer Interaction, and Artificial

University of California, Santa Cruz

BA - Sociology

University of California, Santa Cruz

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