Maeve Black
San Francisco,California
Summary
Results-driven sales professional with software and retail experience. Customer-focused and skilled in consultative selling, building relationships, and delivering exceptional service.
Overview
3
3
years of professional experience
Work History
Account Manager
Oracle NetSuite
01.2023 - 10.2023
- Manage a portfolio of 72 NetSuite clients in the United States and Canada, making sure each department meets the needs of our customers
- Identify new sales opportunities and handle licensing renewals, achieving 120% quota attainment in Q1 2023
- Coordinate cross-functional teams to deliver high-quality solutions to customer needs and objectives within their timeline and budget
- Provide technical and functional support to clients, resolving issues and ensuring customer satisfaction
- Conduct regular meetings and business reviews with customers to analyze performance metrics and identify areas for improvement.
Business Development Representative
Oracle NetSuite
01.2022 - 01.2023
- Oversaw a lead queue of 70-90 accounts monthly, targeting and qualifying new business opportunities
- Generated 8-10 new meetings per month with sales qualified leads for account executives, converting to $305,000 in opportunities
- Tracked and reported all data/activities in NetSuite CRM
- Awarded onboarding standout during training.
Retail/Marketing Manager
Royal Hawaiian Seafood
08.2020 - 10.2021
- Managed and developed online retail sales for a pre-covid wholesale business, including writing copy of outgoing messages, product pages, blogs, celebrity chef outreach, and social media content
- This led to a 63% increase in the company’s email list
- Expanded retail sales revenue 40% through digital marketing campaigns and branding.
Education
BS - Cognitive Science, Human-Computer Interaction, and Artificial
University of California, Santa Cruz
Santa Cruz, CA07.2020
BA - Sociology
University of California, Santa Cruz
Santa Cruz, CA07.2020
Skills
- SaaS-based product sales
- Strategic planning
- Negotiation
- Prospecting and cold calling
- Internet Savvy
- Database Management
- Campaign Execution
- Account Servicing
- Order Processing
- Report Writing
- Schedule Management
- Product Expertise (seafood & business software)
Timeline
Account Manager
Oracle NetSuite
01.2023 - 10.2023
Business Development Representative
Oracle NetSuite
01.2022 - 01.2023
Retail/Marketing Manager
Royal Hawaiian Seafood
08.2020 - 10.2021
BS - Cognitive Science, Human-Computer Interaction, and Artificial
University of California, Santa Cruz
BA - Sociology
University of California, Santa Cruz
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