Results-driven sales professional with software and retail experience. Customer-focused and skilled in consultative selling, building relationships, and delivering exceptional service.
Overview
3
3
years of professional experience
Work History
Account Manager
Oracle NetSuite
01.2023 - 10.2023
Manage a portfolio of 72 NetSuite clients in the United States and Canada, making sure each department meets the needs of our customers
Identify new sales opportunities and handle licensing renewals, achieving 120% quota attainment in Q1 2023
Coordinate cross-functional teams to deliver high-quality solutions to customer needs and objectives within their timeline and budget
Provide technical and functional support to clients, resolving issues and ensuring customer satisfaction
Conduct regular meetings and business reviews with customers to analyze performance metrics and identify areas for improvement.
Business Development Representative
Oracle NetSuite
01.2022 - 01.2023
Oversaw a lead queue of 70-90 accounts monthly, targeting and qualifying new business opportunities
Generated 8-10 new meetings per month with sales qualified leads for account executives, converting to $305,000 in opportunities
Tracked and reported all data/activities in NetSuite CRM
Awarded onboarding standout during training.
Retail/Marketing Manager
Royal Hawaiian Seafood
08.2020 - 10.2021
Managed and developed online retail sales for a pre-covid wholesale business, including writing copy of outgoing messages, product pages, blogs, celebrity chef outreach, and social media content
This led to a 63% increase in the company’s email list
Expanded retail sales revenue 40% through digital marketing campaigns and branding.
Education
BS - Cognitive Science, Human-Computer
Interaction, and Artificial
University of California, Santa Cruz
Santa Cruz, CA
07.2020
BA - Sociology
University of California, Santa Cruz
Santa Cruz, CA
07.2020
Skills
SaaS-based product sales
Strategic planning
Negotiation
Prospecting and cold calling
Internet Savvy
Database Management
Campaign Execution
Account Servicing
Order Processing
Report Writing
Schedule Management
Product Expertise (seafood & business software)
Timeline
Account Manager
Oracle NetSuite
01.2023 - 10.2023
Business Development Representative
Oracle NetSuite
01.2022 - 01.2023
Retail/Marketing Manager
Royal Hawaiian Seafood
08.2020 - 10.2021
BS - Cognitive Science, Human-Computer
Interaction, and Artificial
University of California, Santa Cruz
BA - Sociology
University of California, Santa Cruz
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