Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Maeve Dillon

Hazlet,NJ

Summary

Flexible and organized professional with several years of experience facilitating a lively restaurant environment operation. Focused on setting high expectations and raising service standards. Customer-driven with a collaborative mindset and team orientation.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Restaurant Floor Manager

Beach Tavern
Monmouth Beach, NJ
06.2024 - Current
  • Ensures compliance with health and safety regulations.
  • Executes comprehensive opening, closing, and shift change procedures to uphold daily operational standards.
  • Consistently meets exceptional service standards and ensures effective execution of staff responsibilities.

Head Hostess and Assistant Event Manager

The Proving Ground
Highlands, NJ
04.2018 - 06.2024
  • Managed email communication, purchase orders, and shift scheduling.
  • Planned and orchestrated parties for numerous guests, overseeing personalized menus, event themes, and sophisticated table settings.
  • Prepared post-event analysis reports outlining both successes and failures.
  • Effectively managed and directed a team of hostesses to ensure prompt completion of duties.
  • Set up and adorned menu marketing boards featuring the latest meal and drink specials.
  • Managed and coordinated logistics, scheduling, and setup for various events.
  • Delivered exceptional customer service by addressing client questions and concerns across various communication channels.
  • Met with potential clients to perform site inspections and give tours of facility, meeting rooms and offered activities.

Bartender/Waitress

Gin Rickey's - Tropicana Resort and Casino
Atlantic City, NJ
10.2022 - 05.2023
  • Monitored guests' alcohol consumption levels to prevent over-intoxication and underage drinking.
  • Adhered to all state regulations for responsible alcohol service.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.

Education

Bachelor of Science - Hospitality, Tourism and Event Management Studies

Stockton University
Absecon, NJ
05-2024

Skills

  • Task Prioritization/Time Management
  • Teamwork and Collaboration
  • Strong Interpersonal Communication Skills
  • Adaptability and Flexibility
  • Attention to Detail
  • Administrative Support
  • Problem-Solving Aptitude
  • POS System Operations
  • Customer Service
  • Event Coordination

Certification

  • Casino and Gaming License Certified
  • T.I.P.S Certified

Timeline

Restaurant Floor Manager

Beach Tavern
06.2024 - Current

Bartender/Waitress

Gin Rickey's - Tropicana Resort and Casino
10.2022 - 05.2023

Head Hostess and Assistant Event Manager

The Proving Ground
04.2018 - 06.2024

Bachelor of Science - Hospitality, Tourism and Event Management Studies

Stockton University

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Maeve Dillon