Magali Gonzalez
Hamilton,OH
Summary
Self-motivated Legal Assistant facilitates case management for law firms. Offers broad spectrum of legal services under attorney supervision. Manages highly confidential information with professionalism and integrity. Strong multitasker skilled at managing high-volume caseloads while consistently meeting deadlines. Persistent and resourceful problem-solver with excellent research and communication skills. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Legal Assistant
Jorge Martinez Attorneys at Law
Mason, OH
03.2023 - Current
- Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.
- Maintained client confidentiality in all matters.
- Scanned physical documents into electronic format for storage in a secure database system.
- Processed incoming mail on a daily basis.
- Ensured that all paperwork was properly filed according to established procedures.
- Updated databases with new information received from attorneys or clients.
Assembler
Bilstein
Hamilton, OH
09.2021 - 03.2023
- Maintain a clean work area by sweeping up debris from assembly operations.
- Assemble components according to specifications using hand tools, power tools, and other equipment.
- Follow established assembly methods and procedures to ensure product quality standards are met.
- Inspect finished products for defects and conformance to customer requirements.
Customer Service Representative
Nationwide Insurance Company
Fairfield, OH
01.2020 - 12.2020
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Answered inbound calls, chats and emails to facilitate customer service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Set up and activated customer accounts.
- Consulted with customers to resolve service and billing issues.
Education
High School Diploma -
Hamilton High School
Hamilton, OH05-2020
Skills
- Document Control
- Order and Request Filing
- Office Management
- Knowledge of Copyright Law
- Data Management
- Legal Document Preparation
- Document Preparation
- Criminal Law
- Fast Learner
- Client Service and Support
- Microsoft Office
- Confidentiality
- Contract Review
- Call Management
- Spanish Translation
- Customer Support
Languages
Spanish
Native/ Bilingual
Certification
- Certified Notary
Timeline
Legal Assistant
Jorge Martinez Attorneys at Law
03.2023 - Current
Assembler
Bilstein
09.2021 - 03.2023
Customer Service Representative
Nationwide Insurance Company
01.2020 - 12.2020
High School Diploma -
Hamilton High School
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