Magalie Stoss
Moseley,VA
Summary
Motivated, detailed and results-oriented Litigation Adjuster with a proven track record in conducting in depth investigations, and analysis of complex cases. Collaborate effectively with legal counsel to navigate challenging legal scenarios and achieve favorable outcomes through effective case management and strong negotiations skills. Work effectively in a fast paced and deadline driven environment.
Overview
20
20
years of professional experience
Work History
Stay at Home Parent
Home
05.2018 - Current
- Organized and detail-oriented with a strong work ethic.
- Demonstrated respect, friendliness and willingness to help wherever needed.
General Liability Litigation Adjuster
The Hanover Insurance Group, Inc.
06.2012 - 07.2018
- Leveraged strong analytical abilities to identify subrogation or tender opportunities for the defense and indemnification in complex cases.
- Conducted comprehensive claim investigations to gather evidence, interview witnesses, and obtain relevant documentation.
- Preserved confidentiality of sensitive information while effectively communicating case details with involved parties as needed.
- Prompt analysis of company exposure by accurately assessing risk factors and recommending appropriate settlement options.
- Balanced competing priorities under tight deadlines without compromising quality or attention to detail in case management.
- Collaborated with legal team members to strategize defense plans and prepare for litigation proceedings.
- Achieved favorable case outcomes by thoroughly investigating claims, identifying liability, evaluating damages and working as a team with defense counsel.
- Developed strong relationships with all involved parties by providing clear communication and updates on case progress.
Sr Auto Litigation Adjuster
The Hanover Insurance Group, Inc.
05.2009 - 06.2012
- Managed high volume of cases while maintaining organization and prioritizing tasks according to deadlines.
- Conducted comprehensive claim investigations to gather evidence, interview witnesses, and obtain relevant documentation.
- Leveraged strong analytical abilities to identify subrogation opportunities for cost recovery efforts in complex cases.
- Collaborated with legal team members to strategize defense plans, prepare for litigation proceedings.
- Achieved favorable case outcomes by thoroughly investigating claims, identifying liability, and evaluating damages.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the claims process.
- Reduced company exposure by accurately assessing risk factors and recommending appropriate settlement options.
- Identified suspicious losses and contacted manager for investigative assistance.
Outside Liability Adjuster
Travelers Insurance Companies
03.2005 - 05.2009
- Reviewed policy documents and endorsements, determining appropriate coverage levels for each claim scenario presented.
- Conducted field investigations and face to face interviews to gather necessary information for accurate claim assessments. This resulted in more accurate evaluations of damages and liabilities.
- Negotiated in person fair settlements with claimants and/or their attorneys, ensuring both parties reached a satisfactory agreement to avoid litigation.
- Managed high case volume while maintaining exceptional customer service and attention to detail.
- Identified fraudulent claims by conducting thorough investigations.
- Collaborated with legal teams to defend company and/or insured in cases to minimize financial exposures.
- Mentored junior adjusters by sharing knowledge and experience, fostering a collaborative team environment.
Education
Bachelor of Science - Media Studies
Radford University
Radford, VA05.1998
Skills
- Liability analysis
- Coverage evaluation/policy interpretation/contract analysis
- Damage assessment
- Decision-making skills
- Problem-solving/conflict resolution
- Teamwork and collaboration
- Multitasking and organization
- Dependable and responsible
Timeline
Stay at Home Parent
Home
05.2018 - Current
General Liability Litigation Adjuster
The Hanover Insurance Group, Inc.
06.2012 - 07.2018
Sr Auto Litigation Adjuster
The Hanover Insurance Group, Inc.
05.2009 - 06.2012
Outside Liability Adjuster
Travelers Insurance Companies
03.2005 - 05.2009
Bachelor of Science - Media Studies
Radford University
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