Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Magan Sheppeard

Waller

Summary

Compassionate and reliable Health Care Aide at Restore Healthcare Services, skilled in patient care and relationship building. Demonstrated problem-solving abilities and effective communication, enhancing patient wellbeing and reducing anxiety. Successfully maintained a safe environment while ensuring total hygiene care, contributing to improved patient independence and satisfaction.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Health Care Aide

Restore Healthcare Services
03.2025 - Current
  • Assisted with daily living activities, promoting patient independence and overall wellbeing.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
  • Maintained clean, safe, and well-organized patient environment.
  • Reduced patient anxiety through effective communication and active listening skills.
  • Kept accurate records of patients' care, condition, and progress.
  • Provided total hygiene care to 1 patient per shift by assisting with skincare, bathing, and toileting.
  • Ensured the safe transfer of patients using proper techniques to prevent injuries and falls.

Assistant

TRBB
07.2021 - Current
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Developed detailed project plans to guide teams in meeting deadlines and achieving goals.
  • Contributed to company growth by consistently completing projects on-time and within budget constraints.
  • Cleaned and maintained tools, equipment and worksites.
  • Loaded and unloaded materials and equipment onto and off construction sites.
  • Helped with erecting scaffolding and ladders.

Service Technician

A-1 Cleaning & Septic Systems, LLC
11.2019 - 07.2021
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.

Education

Certified Medical Assistant - Medical Assistant

Everest Institute
Houston, TX
01-2016

High School Diploma -

Tomball Highschool
Tomball, TX
06-2011

Skills

  • Compassionate
  • Reliable team player
  • Patient care
  • Patient relationship building

Certification

  • CMA - Certified Medical Assistant

Timeline

Health Care Aide

Restore Healthcare Services
03.2025 - Current

Assistant

TRBB
07.2021 - Current

Service Technician

A-1 Cleaning & Septic Systems, LLC
11.2019 - 07.2021

Certified Medical Assistant - Medical Assistant

Everest Institute

High School Diploma -

Tomball Highschool

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Magan Sheppeard