Maganey Osman
Las Vegas,NV
Summary
Tech-savvy educator with experience teaching diverse learners, integrating Apple technology into daily instruction, and coaching students and colleagues to reach their full potential. Skilled at designing hands-on learning experiences, troubleshooting technology, and providing personalized support. Apple Teacher certified and currently pursuing Apple Learning Coach certification, with a passion for empowering educators, students, and customers to confidently use Apple tools to enhance learning and productivity.
Overview
8
8
years of professional experience
Work History
Teacher
Earl N Jenkins Elementary School
Las Vegas, NV
08.2022 - Current
- Designed and implemented lessons utilizing iPads, MacBooks, and educational apps to enhance student engagement.
- Provided individualized and small-group support for technology troubleshooting and assignment completion.
- Facilitated digital literacy initiatives, promoting responsible device use and proficiency in Apple productivity tools.
- Coached colleagues on instructional strategies and best practices for integrating Apple technology.
- Maintained comprehensive student records, monitored progress, and communicated with parents to bolster learning outcomes.
Field Organizer
CADC-LLC
Las Vegas, NV
04.2022 - 08.2022
- Developed strong relationships with community members, guiding participants on goals and processes.
- Managed schedules, appointments, and team workflows to ensure operational success.
- Delivered personalized support and problem-solving to address participant needs.
- Collaborated with team members to enhance strategies and improve engagement outcomes.
- Tracked progress and generated detailed reports for performance evaluation and optimization.
FC Associate
Amazon
Las Vegas, NV
08.2019 - 03.2022
- Satisfied customers with quick, accurate service under tight deadlines.
- Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
- Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.
- Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.
Office Assistant
O'Harmony Realty
Las Vegas, NV
04.2020 - 02.2021
- Greeted visitors and callers daily, addressing inquiries and directing to appropriate staff.
- Collected payments, issued receipts, and updated accounts to reflect current balances.
- Organized files, developed spreadsheets, faxed reports, and scanned documents to enhance workflow efficiency.
- Documented and routed business correspondence to manage office paperwork effectively.
- Utilized technology daily to support clients and staff efficiently.
Shift Manager
McDonald's
Las Vegas, NV
02.2018 - 07.2019
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Managed schedules, accepted time off requests and found coverage for shifts.
- Directed employees through daily routines.
- Counted out cash drawers at end of each shift and logged profits into computer system.
Education
Bachelor of Arts - Education
University of Nevada - Las Vegas
Las Vegas, NV05.2024
Associate of Arts - Education
College of Southern Nevada
Las Vegas, NV12.2021
Skills
- Customer support and communication
- Apple ecosystem expertise
- Troubleshooting and problem-solving
- Instruction and coaching
- Team collaboration
- Time management and organization
- Digital content creation
- Apple product proficiency
Languages
- Arabic,
- English
- Swahili
Timeline
Teacher
Earl N Jenkins Elementary School
08.2022 - Current
Field Organizer
CADC-LLC
04.2022 - 08.2022
Office Assistant
O'Harmony Realty
04.2020 - 02.2021
FC Associate
Amazon
08.2019 - 03.2022
Shift Manager
McDonald's
02.2018 - 07.2019
Bachelor of Arts - Education
University of Nevada - Las Vegas
Associate of Arts - Education
College of Southern Nevada