Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maganey Osman

Las Vegas,NV

Summary

Tech-savvy educator with experience teaching diverse learners, integrating Apple technology into daily instruction, and coaching students and colleagues to reach their full potential. Skilled at designing hands-on learning experiences, troubleshooting technology, and providing personalized support. Apple Teacher certified and currently pursuing Apple Learning Coach certification, with a passion for empowering educators, students, and customers to confidently use Apple tools to enhance learning and productivity.

Overview

8
8
years of professional experience

Work History

Teacher

Earl N Jenkins Elementary School
Las Vegas, NV
08.2022 - Current
  • Designed and implemented lessons utilizing iPads, MacBooks, and educational apps to enhance student engagement.
  • Provided individualized and small-group support for technology troubleshooting and assignment completion.
  • Facilitated digital literacy initiatives, promoting responsible device use and proficiency in Apple productivity tools.
  • Coached colleagues on instructional strategies and best practices for integrating Apple technology.
  • Maintained comprehensive student records, monitored progress, and communicated with parents to bolster learning outcomes.

Field Organizer

CADC-LLC
Las Vegas, NV
04.2022 - 08.2022
  • Developed strong relationships with community members, guiding participants on goals and processes.
  • Managed schedules, appointments, and team workflows to ensure operational success.
  • Delivered personalized support and problem-solving to address participant needs.
  • Collaborated with team members to enhance strategies and improve engagement outcomes.
  • Tracked progress and generated detailed reports for performance evaluation and optimization.

FC Associate

Amazon
Las Vegas, NV
08.2019 - 03.2022
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
  • Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.
  • Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.

Office Assistant

O'Harmony Realty
Las Vegas, NV
04.2020 - 02.2021
  • Greeted visitors and callers daily, addressing inquiries and directing to appropriate staff.
  • Collected payments, issued receipts, and updated accounts to reflect current balances.
  • Organized files, developed spreadsheets, faxed reports, and scanned documents to enhance workflow efficiency.
  • Documented and routed business correspondence to manage office paperwork effectively.
  • Utilized technology daily to support clients and staff efficiently.

Shift Manager

McDonald's
Las Vegas, NV
02.2018 - 07.2019
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Managed schedules, accepted time off requests and found coverage for shifts.
  • Directed employees through daily routines.
  • Counted out cash drawers at end of each shift and logged profits into computer system.

Education

Bachelor of Arts - Education

University of Nevada - Las Vegas
Las Vegas, NV
05.2024

Associate of Arts - Education

College of Southern Nevada
Las Vegas, NV
12.2021

Skills

  • Customer support and communication
  • Apple ecosystem expertise
  • Troubleshooting and problem-solving
  • Instruction and coaching
  • Team collaboration
  • Time management and organization
  • Digital content creation
  • Apple product proficiency

Languages

  • Arabic,
  • English
  • Swahili

Timeline

Teacher

Earl N Jenkins Elementary School
08.2022 - Current

Field Organizer

CADC-LLC
04.2022 - 08.2022

Office Assistant

O'Harmony Realty
04.2020 - 02.2021

FC Associate

Amazon
08.2019 - 03.2022

Shift Manager

McDonald's
02.2018 - 07.2019

Bachelor of Arts - Education

University of Nevada - Las Vegas

Associate of Arts - Education

College of Southern Nevada