Magda Cuevas Gomez
Garner,NC
Summary
Talented Job Title offering Number years of experience in trend monitoring, market pricing and deal-making. Gifted in oral and written communication, contract negotiation and dispute resolution. Desire to bring expertise to dynamic position with room for career growth and opportunity to make lasting impact on team profitability.
Overview
7
7
years of professional experience
Work History
Cash Transit Armed Guard
Loomis Armored US
04.2024 - Current
- Maintained accurate records of all transactions, ensuring proper documentation for further review.
- Guarded valuables and money bags during transfer and receipt to guarantee safe delivery.
- Driving armored truck to make cash deliveries to clients and customers
- Assisted in training new drivers, sharing best practices and safety procedures to ensure their smooth integration into the team.
- Maintained safety and security of armored vehicles by properly securing valuables, locking vehicle doors and consistently observing surroundings.
Lead Vault Teller
GardaWorld Cash Services
08.2023 - 03.2024
- Reduced risk exposure by conducting regular risk assessments and making necessary adjustments to operational procedures accordingly.
- Maintained open communication with branch management regarding any operational concerns or areas needing improvement within the lead vault teller function.
- Streamlined cash handling processes for increased efficiency and reduced discrepancies in transactions.
- Trained new tellers in processes and procedures for financial institution, answering questions and providing guidance.
- Properly processed deposits, withdrawals and payments for average of Number customers daily.
- Counted, verified and handled bank deposits and armored car transactions.
Dispatcher
Amazon
04.2023 - 07.2023
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Communicated with warehouse staff to facilitate proper loading and unloading of orders.
- Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
Flex Driver
Amazon Flex
09.2022 - 03.2023
- Pick up packages at distribution center and deliver packages to customer while operating personal vehicle
- Adapted quickly to changes in delivery routes or assignments, demonstrating flexibility in meeting business needs.
- Maintained vehicle safety and cleanliness, ensuring a professional appearance for customer interactions.
- Delivered packages to customer doorsteps and business offices.
Delivery Courier
Amazon
08.2021 - 09.2022
- Utilized GPS navigation systems accurately, reducing errors and improving on-time delivery rates.
- Prioritized urgent shipments as needed to ensure that critical packages were delivered promptly without compromising other scheduled deliveries.
- Handled packages carefully, observing indications on packaging of fragile contents and contents sensitive to variations in spatial orientation, keeping from turning upside-down.
- Picked up and delivered packages to and from customer locations according to schedule, maintaining accurate inventory of packages and delivery records.
- Assisted in training new drivers on company policies, safety procedures, and best practices for delivering packages effectively.
Roofing Manager
Veramex Construction Llc
07.2020 - 07.2021
- Managed roofing supplies, parts and equipment by ordering new materials to refill low inventory.
- Contributed to business growth by providing excellent customer service and consistently receiving positive feedback from clients.
- Answered high volume of phone calls and email inquiries.
- Managed inventory of roofing supplies and materials.
- Assisted in the preparation of accurate project estimates and proposals, ensuring that potential clients had a clear understanding of all costs involved.
Waitress Supervisor
El Dorado Restaurant
05.2019 - 12.2019
- Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
- Boosted customer retention rates with exceptional service quality, personalized interactions, and prompt resolution of complaints or concerns.
- Reduced waste costs by conducting regular inventory checks, tracking spoilage rates, and adjusting order quantities accordingly.
- Provided detailed daily reports on sales figures resulting in better financial planning and budgeting.
Food Delivery Driver
DoorDash
10.2018 - 04.2019
- Verified orders prior to completing deliveries to avoid customer complaints.
- Developed and maintained professional relations between customer, store personnel, and company.
- Adhered to safety guidelines and traffic regulations, ensuring the safe transport of food items.
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
Dry Cleaner Cashier
Glamoroma
03.2018 - 07.2018
- Managed incoming calls professionally, scheduling pick-ups or deliveries as requested by customers.
- Streamlined workflow by organizing hangers, garment bags, and other supplies necessary for daily operations at the cashier station.
- Performed end-of-day closing procedures accurately, including counting cash drawers and submitting transaction reports to management timely.
- Gained extensive knowledge of dry cleaning services offered to provide accurate information to customers upon inquiry.
Education
High School Diploma - Education
Garner Magnet High School
Garner, NC06.2020
Skills
- Integrity and honesty
- Detail-oriented
- Crisis management
- Cash handling
- Goal planning
- Customer Service-oriented
- Decision-making
- Customer service
Languages
Spanish
Native or Bilingual
Timeline
Cash Transit Armed Guard
Loomis Armored US
04.2024 - Current
Lead Vault Teller
GardaWorld Cash Services
08.2023 - 03.2024
Dispatcher
Amazon
04.2023 - 07.2023
Flex Driver
Amazon Flex
09.2022 - 03.2023
Delivery Courier
Amazon
08.2021 - 09.2022
Roofing Manager
Veramex Construction Llc
07.2020 - 07.2021
Waitress Supervisor
El Dorado Restaurant
05.2019 - 12.2019
Food Delivery Driver
DoorDash
10.2018 - 04.2019
Dry Cleaner Cashier
Glamoroma
03.2018 - 07.2018
High School Diploma - Education
Garner Magnet High School
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