Magda Lantigua
Orlando,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Member
Dunkin' Donuts
Orlando, FL
07.2023 - 02.2024
- Assisted management team with inventory counts of food products and beverage supplies.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Informed customers about daily specials in an engaging manner.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Server/Greeter
Friendly's Restaurant
New Bedford, MA
06.2022 - 12.2022
- Checked food before serving it to customers.
- Prepared drinks according to standard recipes.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Greeted guests and provided menus.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Followed health safety guidelines when preparing and serving food products.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Cashier
Walgreens
New Bedford, MA
07.2021 - 05.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
New Bedford High School
New Bedford, MASkills
- [Language] translation
- Adaptive team player
- Store maintenance
- Positive and professional
- Customer Service
- Customer Relations
- Cleaning and sanitizing
Certification
- valid Drivers licenses
Languages
Spanish
Professional
English
Professional
Timeline
Crew Member
Dunkin' Donuts
07.2023 - 02.2024
Server/Greeter
Friendly's Restaurant
06.2022 - 12.2022
Cashier
Walgreens
07.2021 - 05.2022
New Bedford High School