Magda Valenzuela
Anaheim,CA
Summary
Proven leader at Tilly's Clothing Store, adept in recruiting quality workers and enhancing team performance. Excelled in driving customer engagement, boosting sales through strategic merchandising, and managing high-volume transactions. Skilled in employee scheduling and performance evaluations, consistently fostering environments for mutual success and profitability.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Tilly's Clothing Store
10.2022 - Current
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Store Manager
Tilly's Clothing Store
02.2022 - 10.2022
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Rotated merchandise and displays to feature new products and promotions.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assistant Manager
Tilly's Clothing Store
08.2021 - 02.2022
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Sales Associate
Tilly's Clothing Store
05.2018 - 07.2021
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed returns, exchanges and refunds in accordance with store policy.
Server
Knotts Berry Farm
06.2017 - 07.2018
- Explained menu items and suggested appropriate options for food allergy concerns.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Education
High School Diploma -
Anaheim High School
Anaheim, CA05.2018
Skills
- Recruiting and interviewing
- Task Delegation
- Employee Scheduling
- Orientation and training
Languages
Spanish
Professional Working
Timeline
Assistant Manager
Tilly's Clothing Store
10.2022 - Current
Store Manager
Tilly's Clothing Store
02.2022 - 10.2022
Assistant Manager
Tilly's Clothing Store
08.2021 - 02.2022
Sales Associate
Tilly's Clothing Store
05.2018 - 07.2021
Server
Knotts Berry Farm
06.2017 - 07.2018
High School Diploma -
Anaheim High School
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