Magdalena Garcia
Secure Dentures and Implants
Tulsa,OK
1
Language
6
Years of experience
Supervise and motivate shift managers and lead role players to meet corporate goals and metrics confident, happy , ready to learn new things, organized. willing to start new tasks Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.
Work History
Insurance biller
1 Year- Processed insurance claims accurately and efficiently, ensuring timely reimbursement for services rendered.
- Verified patient eligibility and benefits to minimize claim denials and enhance revenue cycle management.
- Collaborated with dental staff to resolve billing discrepancies and improve overall patient satisfaction.
Insurance Biller
1 Year- Modified and updated existing policies and claims to reflect change in beneficiary, amount of coverage or type of insurance
- Assisted in the development of new processes and procedures related to billing activities
- Corresponded with insured or agent to obtain information or inform of account status or changes
- Generated reports detailing account activity such as claim submissions, denials
- Checked documentation for appropriate coding, catching errors and making revisions
- Managed follow up on unpaid or rejected claims; contacted insurers as necessary for resolution
- Prepared and reviewed insurance-claim forms and related documents for completeness
- Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients
- Collected payments, processed receipts and informed policyholders of outstanding balances
- Reviewed Explanation of Benefits statements received from insurers for accuracy and completeness
- Submitted electronic claims as well as paper claim forms via mail or fax according to regulations
- Processed insurance claims accurately and efficiently to ensure prompt reimbursement.
- Trained new staff on billing procedures and software systems, enhancing team performance.
- Assisted patients with understanding their insurance benefits and financial responsibility, fostering positive relationships.
- Ensured compliance with HIPAA regulations while managing sensitive patient information during the billing process.
Ameristar Crew
10 Months- Making sure schedules are finished for the day
- Computer excellence
shift manager
4 Years 3 Months- Maintained a clean and safe work environment, resulting in reduction on complaints filed with management and an increase in crew satisfaction
- Developed relationships with new staff members, and assisted existing staff members in their career development
- Continually updated a leadership resume and honed skills by participating in various management trainings
- Offered strong customer service skills, keeping customers satisfied
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
Education
- medical billing and coding
Recieved the seal of Biliteracy in spanish
Skills
Customer service
Food service
Time management
Restaurant experience
Communication skills
Leadership
Microsoft Word
Guest services
Bilingual
Microsoft Excel
Customer Service
Inventory Counts
Languages
Spanish
Full Professional
Timeline
Insurance biller
Secure Dentures and Implants
07.2025 - 07.2026Read More
Insurance Biller
Comfort Dental Brookhollow
10.2024 - 10.2025Read More
Ameristar Crew
Ameristar Assabloy
11.2023 - 09.2024Read More
shift manager
McDonald's corp
05.2020 - 08.2024Read More
Nathan hale and Miller motte college
from medical billing and coding
Read More