Magdalena Hernandez
Aurora,IL
Summary
Detail-oriented administrator with proven skills in office management, documentation, and customer service. Committed to enhancing operational efficiency and fostering team collaboration to drive impactful results.
Dynamic professional with extensive experience in administrative support and recruitment. Recognized for strong organizational skills and effective communication, contributing to streamlined processes and enhanced team productivity.
Overview
6
6
years of professional experience
Work History
Administrator/Associate Recruiter/Dispatch Supervisor
Triune Staffing
Aurora, IL
04.2022 - Current
- Managed office communications and correspondence to enhance operational efficiency.
- Coordinated schedules and meetings, ensuring optimal time management for team members.
- Streamlined document processing procedures, reducing turnaround time significantly.
- Implemented filing systems that improved information retrieval and data organization.
- Assisted in onboarding new staff, providing training on administrative protocols and tools.
- Monitored supply inventory and coordinated orders to maintain operational readiness.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Gathered, organized and input information into digital database.
- Conducted candidate screenings to assess qualifications and fit for various roles.
Administrative Assistant
Latino Immigration and Legal Services
Aurora, IL
02.2020 - 04.2022
- Coordinated daily office operations to enhance efficiency and organization.
- Managed scheduling and calendar maintenance for executives to optimize time management.
- Developed and implemented filing systems that improved document retrieval times.
- Assisted in preparing reports and presentations, ensuring accuracy and timely delivery.
- Handled correspondence and inquiries, maintaining professional relationships with clients and stakeholders.
- Organized meetings and events, overseeing logistics to ensure successful execution.
- Managed case files and maintained organized records for efficient retrieval and documentation.
- Drafted legal documents, including pleadings and contracts, ensuring compliance with regulations.
- Coordinated communication between clients, attorneys, and external parties to facilitate case progress.
- Conducted legal research to support case strategy and informed decision-making processes.
- Implemented improved filing systems that enhanced document accessibility and streamlined workflow.
Education
High School Diploma -
East Aurora High School
Aurora, ILGraduate Certificate - Accouting
Waubonsee Community College
Sugar Grove, IL05-2026
Skills
- Customer service
- Data entry
- Attention to detail
- Recordkeeping and file management
- Office administration
- Documentation and reporting
- Decision-making
- Team building and leadership
- Office management
- Data confidentiality
- Team collaboration
- Schedule coordination
- Scheduling
- Business administration
- Problem-solving
- Timesheet processing
- Bilingual in spanish] and english
- Friendly, positive attitude
- Teamwork and collaboration
- Multitasking
- Excellent communication
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
- Verbal communication
- Problem resolution
Languages
English
Native or Bilingual
Timeline
Administrator/Associate Recruiter/Dispatch Supervisor
Triune Staffing
04.2022 - Current
Administrative Assistant
Latino Immigration and Legal Services
02.2020 - 04.2022
High School Diploma -
East Aurora High School
Graduate Certificate - Accouting
Waubonsee Community College