Magdalena Jimenez
Summary
Correctional Officer with history of exercising sound judgment and reasoned thinking during crisis events. Develops strong rapport with prisoners and colleagues. Excellent command of detention center safety, security and emergency management protocols. Committed Correctional Officer skilled in maintaining order by enforcing rules and regulations in prison and jail settings. Handles difficult inmates and high-pressure situations with sound judgment and reasoned thinking demonstrated over 8-year industry history.
Overview
7
7
years of professional experience
Work History
Senior Officer Specialist
US DEPARTMENT OF JUSTICE/ FEDERAL BUREAU OF PRISIONS
12.2021 - Current
- Participated in required job training
- Monitored inmate conduct in alignment with established policies and regulations
- Searched inmates and cells for contraband and confiscated unauthorized items
- Maintained records of inmate identification and charges
- Recorded information, such as prisoner identification, charges and incidents of inmate disturbance, keeping daily logs of prisoner activities
- Took prisoners into custody and escort to locations within and outside of facility, such as visiting room, courtroom and airport
- Screened visitors and explained facility policies and requirements prior to entry
- Inspected conditions of locks, window bars, grills, doors and gates at correctional facilities to ensure security and help prevent escapes
- Assigned duties to inmates, provided instructions as needed
- Drafted daily operational and incident reports detailing inmate rule violations and unusual occurrences
- Served meals, distributed commissary items and dispensed prescribed medication to prisoners
- Responded to legitimate questions, concerns and requests
- Conducted periodic inspections in compliance with fire, safety and sanitation guidelines
- Oversaw facility entrances to proactively prohibit escape or unauthorized entry
- Settled disputes between inmates and collaborated with other officers to defuse escalated conflicts
- Leveraged training to apply weapons, handcuffs and physical force for maintaining order
- Issued clothing and commissary purchases to inmates
- Counted to ensure that each prisoner was present
- Supervised and coordinated work of other correctional service officers
- Processed and booked convicted individuals into prison system
- Contributed to search and recapture efforts to detain escapees
- Investigated crimes that had occurred within institution and assisted police in investigations of crimes and inmates
- Coordinated inmate schedules for work assignments and counseling appointments
- Inspected mail for presence of contraband
- Drove passenger vehicles and trucks used to transport inmates to other institutions, courtrooms, hospitals and work sites
- Supported inmate recreation with reading material and group meetings
- Enforce rules and regulations governing facility security, inmate accountability and inmate conduct to ensure judicial sanctions are carried out and inmates remain in custody
- Ability to exercise sound judgement in making instantaneous decisions affecting life, well-being and property
- Well versed and possesses thorough knowledge of all post orders, BOP program statements, local supplements and BOP policy
- Ability to remain alert and report observations regarding inmate behavior and associations to proper authorities
- Ability to work with all types of inmates in a firm, fair and effective manner
- Maintains subject matter files and records that relate to the work of the unit
- Sets up and maintains logs showing the status of actions and correspondence by utilizing TRUSCOPE and BOP WARE
- Handle routine inquiries from both staff and inmates, aiding and answering questions regarding the general nature of correctional programs and institutional information
- Screen telephone calls or personal contacts with staff or inmates, utilizing own judgement in directing the caller to the most qualified staff member while on separations screening site duties
- Successfully completed specialized training in firearms proficiency, medical emergencies management, safety management, self-defense and communication skills
- Increased team efficiency by streamlining communication and implementing new project management strategies.
- Reduced landfill waste by efficiently processing recyclable materials to meet company targets for sustainability.
- Ensured workplace safety with regular inspections of machinery and adherence to proper procedures during operation.
- Managed inventory control within the facility, effectively tracking incoming materials and outgoing products for accurate recordkeeping.
- Promoted environmental awareness among coworkers, fostering a culture of sustainability within the organization.
- Monitored compliance with local regulations regarding hazardous waste handling, ensuring appropriate disposal methods were used consistently.
- Maintained cleanliness of work environment, contributing to an organized workspace that optimized employee performance.
- Conducted regular evaluations of recycling procedures to identify areas for improvement and implement necessary adjustments.
- Utilized balers to compress recyclable materials.
- Took notes and kept records of equipment and tool maintenance and materials needed, delivered and sorted.
- Used specialized machines to remove refrigerants and safely handle other hazardous materials.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Strengthened communication skills through regular interactions with others.
- Proved successful working within tight deadlines and a fast-paced environment.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Cultivated interpersonal skills by building positive relationships with others.
- Paid attention to detail while completing assignments.
- Worked well in a team setting, providing support and guidance.
CORRECTIONAL OFFICER
COOK COUNTY GOVERMENT
03.2017 - 11.2021
- Conducted periodic inspections in compliance with fire, safety and sanitation guidelines
- Drafted daily operational and incident reports detailing inmate rule violations and unusual occurrences
- Maintained records of inmate identification and charges
- Took prisoners into custody and escort to locations within and outside of facility, such as visiting room, courtroom and airport
- Inspected conditions of locks, window bars, grills, doors and gates at correctional facilities to ensure security and help prevent escapes
- Settled disputes between inmates and collaborated with other officers to defuse escalated conflicts
- Oversaw facility entrances to proactively prohibit escape or unauthorized entry
- Issued clothing and commissary purchases to inmates
- Responded to legitimate questions, concerns and requests
- Screened visitors and explained facility policies and requirements prior to entry
- Searched inmates and cells for contraband and confiscated unauthorized items
- Participated in required job training
- Assigned duties to inmates, provided instructions as needed
- Monitored inmate conduct in alignment with established policies and regulations
- Leveraged training to apply weapons, handcuffs and physical force for maintaining order
- Recorded information, such as prisoner identification, charges and incidents of inmate disturbance, keeping daily logs of prisoner activities
- Served meals, distributed commissary items and dispensed prescribed medication to prisoners
- Counted to ensure that each prisoner was present
- Supported inmate recreation with reading material and group meetings
- Contributed to search and recapture efforts to detain escapees
- Coordinated inmate schedules for work assignments and counseling appointments
- Drove passenger vehicles and trucks used to transport inmates to other institutions, courtrooms, hospitals and work sites
- Supervised and coordinated work of other correctional service officers
- Investigated crimes that had occurred within institution and assisted police in investigations of crimes and inmates
- Processed and booked convicted individuals into prison system
- Inspected mail for presence of contraband.
Education
CERTIFICATION IN CRIMINAL JUSTICE -
MORAINE VALLEY
Palos Hills, Il07.2017
Skills
- Firearms Training
- Inmate Supervision
- Inmate Population Control
- Facility Inspections
- Disciplinary Action
- Security Checks
- Conduct Reporting
- Control Room Maintenance
- Head Counts
- Contraband Searching
- Nonviolent Intervention
- Detail Work
- Defensive Tactics
- Strategic Planning
- Booking Procedures
- Central and Pod Control
- Suicide Prevention Training
- Rule Enforcement
- Restraint Techniques
- File and Record Maintenance
- Safety and Security
- Search and Seizure Procedures
- Behavioral Disorders Familiarity
- Safety and Security Enforcement
- Correctional Facility Procedures
- De-Escalating Conflicts
- Visitation Guidelines Understanding
- First Aid Certification
- Contraband Prevention
- Behavioral Observations
- Institution Security
- Spanish Fluency
- Conduct Monitoring
- Search and seizure
- Report Writing
- Cross-Functional Collaboration
- Documentation And Reporting
- Material accountability systems
- Troubleshooting and problem resolution
- Excellent Communication
- First Aid Training
- Baler operation
- Hazardous Material Knowledge
- Environmental awareness
- Active Listening
- Equipment Inspection
- Time Management
- Team building
- Cardboard baling
- Hazardous Materials Handling
- Decision-Making
- Interpersonal Communication
- Relationship Building
- Team Collaboration
- Self Motivation
- Administration and management
- Written Communication
- Adaptability
- Multitasking
- Organizational Skills
- Professionalism
- Time management abilities
- Goal Setting
- Chemicals handling
- Interpersonal Skills
- Problem-solving aptitude
- Effective Communication
- Problem-Solving
- Reliability
- Continuous Improvement
- Attention to Detail
- Team Management
- Data Entry
- First Aid/CPR
- PPE use
- Conflict Resolution
- Friendly, Positive Attitude
- Dependable and Responsible
- MS Office
- Facility Security
- Inmate monitoring
- Contraband Seizure
- Surveillance
- Emergency Response
- Mental health awareness
- Observation
- File and record maintenance
- Cultural Sensitivity
- Product Knowledge
- Criminal Justice
- Relationship building and management
- State and federal laws knowledge
- Substance Abuse Knowledge
- Program coordination
- Visitation guidelines understanding
- Inmate behavior modification tactics
- Self-defense tactics
- Physical Fitness
- Safety and security enforcement
- Correctional facility procedures
- Security Procedures
- Firearm operations trained
- Central and pod control
- Booking procedures
- Conflict resolution skills
- Weapons training
- Staff Management
- Policy Enforcement
- Trained in defensive tactics
- Safety
- Self-defense techniques
- De-Escalation Techniques
- Suicide Prevention
- Search and seizure procedures
- Crisis intervention training
- Integrity Maintenance
- Observation Techniques
- Search Procedures
- Crisis Intervention
- Incident Reporting
- Public Safety
- Firearm Safety
- Gang Awareness
- Records Maintenance
- Activity Supervision
- Problem-solving abilities
- Cell Inspections
- Multitasking Abilities
- Professional Demeanor
- Equipment Operation
- Occupational Hazard Mitigation
- Task Prioritization
Languages
Spanish
Native or Bilingual
Timeline
Senior Officer Specialist
US DEPARTMENT OF JUSTICE/ FEDERAL BUREAU OF PRISIONS
12.2021 - Current
CORRECTIONAL OFFICER
COOK COUNTY GOVERMENT
03.2017 - 11.2021
CERTIFICATION IN CRIMINAL JUSTICE -
MORAINE VALLEY