Magdalena Soldo
Lincolnwood,IL
Summary
Dynamic and adaptable professional with experience at Ford Modeling Agency, excelling in brand representation and creative direction. Proven ability to foster positive relationships and maintain a safe environment for children. Skilled in educational activities planning and problem-solving, ensuring engaging and supportive experiences for diverse groups.
Overview
5
5
years of professional experience
Work History
Babysitter
05.2023 - Current
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Communicated positively with children and guardians and provided emotional support and stability.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
Model
Ford Modeling Agency
11.2020 - Current
- Promoted products and services by posing for commercials, live shows, and photo shoots for editorial magazines.
- Adapted quickly to changing environments for continued professionalism under pressure.
- Upheld audition and cold-call success rate by adhering to feedback and taking constructive criticism.
- Represented companies and brands at conventions and trade shows to promote products and services.
Intern
International Institute of Wisconsin
01.2025 - 04.2025
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Participated in workshops and presentations related to projects to gain knowledge.
- Prepared project presentations and reports to assist senior staff.
- Created and managed project plans, timelines and budgets.
- Observed packing operations to verify conformance to specifications.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Gathered, organized and input information into digital database.
Phone Operator
Marquette University
09.2022 - 12.2022
- Responded to customer inquiries with patience and positivity to establish excellent first impression.
- Collected and verified telephone numbers, addresses, and proper spelling of names.
- Processed customer payments for timely, accurate order fulfillment.
- Resolved customer issues and complaints promptly and politely, upholding satisfaction.
- Remained calm and poised in stressful situations, diffusing angry callers and mitigating issues.
- Assisted over 100 customers daily by answering questions and transferring to appropriate departments.
Property Management Assistant
Berwyn Campbell MGNT.
09.2020 - 08.2021
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Promptly responded to tenant complaints and concerns for over 4 properties.
- Communicated effectively with owners, residents, and on-site associates.
- Coordinated appointments to show marketed properties.
Education
Bachelor of Science - Education
Marquette University
Milwaukee, WI05-2025
Skills
- Problem-solving
- Maintaining safe environment
- Clear communication
- Educational activities planning
- Cultural sensitivity
- True team player
- Team leadership
- Positive attitude
- Multitasking and organization
- Adaptability and flexibility
- Dependable and reliable
- Fast learner
- Croatia, Bosnian and Serbian fluency
Languages
Croatian
Native or Bilingual
Serbian
Native or Bilingual
Timeline
Intern
International Institute of Wisconsin
01.2025 - 04.2025
Babysitter
05.2023 - Current
Phone Operator
Marquette University
09.2022 - 12.2022
Model
Ford Modeling Agency
11.2020 - Current
Property Management Assistant
Berwyn Campbell MGNT.
09.2020 - 08.2021
Bachelor of Science - Education
Marquette University