Mikaila Bardroff
Brunswick,OH
Summary
Compassionate childcare provider with a proven ability to foster safe and engaging environments. Skilled in effective communication, problem-solving, and time management, ensuring children's needs are met while supporting family dynamics. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
10
10
years of professional experience
Work History
Babysitter
Friends/Family
Mansfield , OH
01.2016 - Current
- Cared for children by ensuring safety and providing engaging activities.
- Prepared nutritious meals and snacks tailored to children's dietary needs.
- Assisted with homework and educational activities to promote learning.
- Communicated effectively with parents about children's daily activities and needs.
- Organized playdates and outings to foster social skills among children.
- Implemented routines for bedtime, hygiene, and other daily tasks.
- Monitored children's behavior, addressing conflicts or issues as necessary.
- Maintained a clean and safe environment for children's play and learning activities.
- Maintaining a positive attitude while being patient and understanding with the children.
Server/Bartender
Winking Lizard Tavern
Brunswick, Ohio
06.2023 - 01.2026
- Delivered exceptional customer service in a fast-paced dining environment.
- Managed food and drink orders accurately for multiple tables simultaneously.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Maintained cleanliness and organization of dining area throughout shifts.
- Assisted in training new servers on menu items and service standards.
- Processed payments efficiently using point-of-sale systems.
- Provided exceptional service to high volume of daily customers.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Server
Red Lobster
Ontario, Ohio
04.2021 - 04.2022
- Took food and drink orders accurately and promptly.
- Delivered meals and beverages to tables with attention to detail.
- Maintained cleanliness of dining area, ensuring a welcoming environment.
- Collaborated with kitchen staff to ensure timely order preparation.
- Handled customer inquiries and resolved complaints professionally.
- Processed payments efficiently using point-of-sale systems.
- Assisted in training new servers on operational procedures and menu knowledge.
- Provided excellent customer service to ensure satisfaction.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Provided exceptional service to high volume of daily customers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
STNA
The Willows at Willard
Willard, Ohio
09.2017 - 09.2021
- Assisted residents with daily living activities and personal care needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and safety of resident living spaces and common areas.
- Provided companionship and emotional support to enhance resident well-being.
- Documented care provided and communicated effectively with healthcare team.
- Trained new staff on best practices in resident care and safety protocols.
- Answered call lights promptly and responded to requests for assistance from patients or family members.
- Provided basic patient care, including bathing, dressing and grooming.
- Assisted patients with mobility issues in transferring from bed to wheelchair or other assistive device.
- Recorded information regarding food intake and output of patients.
- Reported any changes in the patient's condition to the nurse on duty.
- Monitored vital signs, such as pulse rate, respiration and temperature.
- Communicated effectively with patients, families and other healthcare professionals to ensure quality care was provided at all times.
Receptionist
Avita Health Systems
Galion, Ohio
08.2019 - 08.2020
- Greeted patients warmly and directed them to appropriate departments.
- Managed phone calls and scheduled appointments efficiently for healthcare providers.
- Maintained patient records accurately in electronic health systems.
- Assisted with insurance verification and collected necessary documentation.
- Responded to inquiries promptly, providing information on services offered.
- Supported administrative tasks such as filing and data entry as needed.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Provided excellent customer service at all times while interacting with both internal and external customers.
Education
High School Diploma -
Lorain County Community College
Elyria, OH05-2028
Skills
- Effective communication
- Customer service
- Time management
- Conflict resolution
- Problem solving
- Attention to detail
- Organization skills
- Leadership potential
- Responsible decision-making
- Light housekeeping
- Schedule management
- Active listening
- Creative problem solving
- Nutritional meal preparation
- Flexible scheduling
- Adaptability and resilience
- Basic first aid
- Patience and empathy
- Clear communication
- Reliability and punctuality
- Childcare
- Housekeeping
- Licensed driver
- Positive and professional
- Multitasking and organization
- Strong work ethic
- Discipline
- Problem-solving
- Professionalism and discretion
Timeline
Server/Bartender
Winking Lizard Tavern
06.2023 - 01.2026
Server
Red Lobster
04.2021 - 04.2022
Receptionist
Avita Health Systems
08.2019 - 08.2020
STNA
The Willows at Willard
09.2017 - 09.2021
Babysitter
Friends/Family
01.2016 - Current
High School Diploma -
Lorain County Community College