Magdalene Gelgot
Ephrata,PA
Summary
Talented Server bringing skills in order management, payment processing and upselling. Highly motivated and versatile, with extensive customer service and sales experience. Hardworking team member with a record of improving buying experience and elevating work atmosphere. Consistently recognized for serving performance and excellence in customer service.
Overview
8
8
years of professional experience
Work History
Catering Server
TFB Catering
09.2023 - Current
- Provided friendly, courteous service to create memorable moments for guests.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Loaded and unloaded tableware, catering supplies and meals to and from catering vehicles to comply with catering logistics.
- Arranged linens and table settings according to seating plan and event theme.
Server
Cartoon Network Hotel
12.2022 - 05.2023
- Work collaboratively with team to ensure all customer needs are met and restaurant standards of service are maintained
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Proficiently manage tables while keeping an eye on food deliveries, seating loads, and customer service issues
- Maintained full product knowledge of menu and specials
- Ensured diners had a memorable and positive dining experience
- Bussed and reset tables to keep dining room and work areas clean.
Beauty Consultant
Target
11.2020 - 09.2021
- Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
- Maintained full stock of inventory and properly sanitized makeup tools.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Learned other positions and was versatile. If pulled to another department, was knowledgeable enough to know how to lead.
Online Grocery Associate
Walmart
11.2019 - 09.2020
- Merchandise was picked using inventory management system and organized based on when a customer would be arriving.
- Promptly delivering orders in a timely manner out to customers.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Landscape Worker
Family Business
05.2016 - 10.2018
- Maintained routine landscaping schedules to boost lawn health.
- Used trimmers and chainsaws for grounds maintenance, brush clearing and tree removal and thinning.
- Planted bulbs, trees, bushes and flowers for residential and commercial clients.
- Performed planting, watering, mulching and edging of lawns.
Education
Bachelor of Science - Veterinary Medicine (Pre-Veterinarian)
Pennsylvania State University
Berks , PA05.2025
Skills
- Adaptable and Flexible
- Inventory Management
- Engaging with Diverse Customers
- Customer Service
- Dining Area Maintenance
- Ordering Procedures
- Energy and Physical Stamina
- Communication Skills
Timeline
Catering Server
TFB Catering
09.2023 - Current
Server
Cartoon Network Hotel
12.2022 - 05.2023
Beauty Consultant
Target
11.2020 - 09.2021
Online Grocery Associate
Walmart
11.2019 - 09.2020
Landscape Worker
Family Business
05.2016 - 10.2018
Bachelor of Science - Veterinary Medicine (Pre-Veterinarian)
Pennsylvania State University
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