Magdalene Mcgee
Houston
Summary
Dynamic animal care professional with extensive experience at A Parrots Cove, specializing in baby bird hand feeding and behavioral training. Proven track record in enhancing customer satisfaction through exceptional service and effective team leadership. Committed to maintaining optimal animal health and fostering positive relationships, ensuring a welcoming environment for both pets and their owners.
Overview
8
8
years of professional experience
Work History
Assistant Manager
A Parrots Cove
7710 Cherry Park Suite Q
02.2024 - 06.2026
- Hand fed and raised the baby birds in the nursery
- Maintained optimal health of birds by grooming beaks, nails, and wings.
- Implemented training programs to address and modify behavioral issues in birds.
- Assisted in training new employees on customer service standards and operational procedures.
- Implemented process improvements to enhance workflow efficiency within the team.
- Developed and maintained positive relationships with customers to ensure satisfaction and retention.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Directed daily nursery operations, ensuring optimal animal husbandry practices and healthy birds.
Manager
360 Aquatic
7720 Jackrabbit Rd Ste H Houston, TX 77095 United
12.2022 - 02.2024
- Monitored fish health through daily water change procedures.
- Managed medication administration protocols for sick fish to ensure optimal health outcomes.
- Executed customer service initiatives through expert aquascaping of individual fish tanks.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Oversaw daily operations to maintain store cleanliness and organization.
Animal Caretaker
Self Employed
01.2018 - 12.2023
- Provided daily care and feeding for various animal species to ensure health and well-being.
- Maintained clean and safe living environments through regular sanitation and habitat upkeep.
- Implemented enrichment activities to stimulate mental and emotional engagement for animals under supervision.
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Administered medications to animals in treatment and documented changes in condition.
- Delivered comprehensive home care services for diverse animal species.
Education
High School Diploma Equivalency (GED)
Mometrix
06.2026
Skills
- Expert baby bird hand feeding knowledge
- Bird grooming ( Beaks , nails and wings)
- Medication administration
- Cleaning enclosures
- Animal training
- Honest and dependable
- Organizational skills
- Habitat design
- Delegation and supervision
- Customer service
- Team leadership
- Employee training
- Expert freshwater fish knowledge
- Staff management
- Facility maintenance
- Attention to detail
- Excellent communication
- Professional and courteous
- Money handling
Timeline
Assistant Manager
A Parrots Cove
02.2024 - 06.2026
Manager
360 Aquatic
12.2022 - 02.2024
Animal Caretaker
Self Employed
01.2018 - 12.2023
High School Diploma Equivalency (GED)
Mometrix