Magdalene Williams
930 Dale St Woodland,WA
Summary
My goal is to make customers/clients feel as if they are the only one. Experience in growing business over 400% with several customers/clients. Goal oriented, time management, outgoing, team player, excell in working well under pressure in stressful environment.
Overview
7
7
years of professional experience
Work History
Logistics Coordinator
American Expediting
Portland, OR
11.2021 - 07.2023
- Managed paperwork and necessary information required for client shipments.
- Prioritized work based on business demands and freight delivery times.
- Relayed information between drivers and recipients regarding ETA and potential delays.
- Evaluated problematic conditions to resolve issues and optimize service levels.
- Collaborated with warehouse and other entities to coordinate physical movement of products between internal sites.
- Identified root causes of service failures and implemented appropriate remediation measures to prevent future issues.
Dispatcher
UPS
Portland, OR
04.2016 - 11.2021
- Scheduled loads according to priority and available equipment
- Utilized various software systems to facilitate movement, planning and scheduling.
- Worked closely with transportation supervisor to dispatch and assign loads.
- Supervised driver dispatching, route planning and vehicle tracking for over 30 drivers.
- Recorded complaints and discussed possible solutions with customers to prevent negative word of mouth.
Education
High School Diploma -
Roosevelt High School
Portland, ORSkills
- Stress Management
- Problem-Solving
- Efficiency Improvement
- Motivational Leadership
- Shipping Procedures
- Transportation Management
- Driver Scheduling
- Client Relations
Timeline
Logistics Coordinator
American Expediting
11.2021 - 07.2023
Dispatcher
UPS
04.2016 - 11.2021
High School Diploma -
Roosevelt High School
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