Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Magdalia R. Ortiz

Swire Coca-Cola
Mesa,AZ
Magdalia R. Ortiz
1
Language
2027
years of professional experience

Performance-oriented manufacturing professional with demonstrated skills in enhancing workflows and resource utilization to achieve demanding Industry targets. Hardworking leader and analytical problem-solver with conscientious approach to tackling operations issues. Decisive leader and collaborative team-builder with good planning and multitasking abilities.

Work History

Production Line Supervisor

5 Years
Swire Coca-Cola | 04.2021 - 04.2026
  • Executed machine operations to support manufacturing objectives and uphold quality standards.
  • Achieved smooth material flow by expertly operating forklift in high-demand environments. Contributed to operational excellence by maintaining safety standards during forklift use. Enhanced productivity through strategic forklift management and material handling.
  • Achieved timely project delivery by streamlining team processes and enhancing collaboration. Maximized team performance through effective resource allocation and support. Facilitated operational success by coordinating tasks and fostering teamwork.
  • Oversaw processes for the batching of water to enhance efficiency in operations. Managed coordination of water batching to meet quality standards. Led efforts to streamline water batching procedures for improved workflow.
  • Facilitated efficient handling of raw materials to ensure seamless machinery functionality.
  • Executed beverage testing protocols to evaluate flavor profiles and ingredient integrity.
  • Oversaw testing of CO2 and nitrogen levels, optimizing water conductivity assessments under specific psi conditions. Led initiatives to evaluate nitrogen's influence on water conductivity, ensuring accurate reporting. Managed assessments of CO2 effects on water conductivity, driving improvements in data accuracy.
  • Data Entry
  • Achieved high-quality standards through proactive quality control measures. Drove improvements in inspection protocols to enhance product reliability. Elevated team performance in quality assessments, resulting in fewer defects.

Front Desk Representative

1 Year 3 Months
La Quinta Inn & Suites | 06.2014 - 09.2015
  • Oversaw front desk operations to enhance visitor experience and streamline processes. Coordinated communication between departments to facilitate effective service delivery. Implemented best practices for front desk management to improve workflow efficiency.
  • Oversaw nightly front desk operations to ensure smooth guest experiences. Supervised check-in and check-out processes while addressing guest needs. Managed accurate financial documentation and nightly audits to uphold standards.
  • Performed data entry tasks to support efficient record-keeping and information retrieval.
  • Oversaw reservation processes to enhance customer experience. Managed team efforts to streamline booking operations. Executed strategies to optimize reservation management.

Yard Master

12 Years 4 Months
Chicago Transit Authority | 02.2000 - 06.2012
  • Customer assistance
  • Flagman
  • Train operator
  • Switchmen
  • Yard master

Assistant Manager

10 Years 11 Months
Speedy Cash | 09.2015 - 2018
  • Evaluated client financial profiles and recommended suitable loan products to meet individual needs.
  • Achieved operational improvements through effective team leadership and support. Delivered enhanced team performance by fostering collaboration and communication. Facilitated successful project execution through proactive team coordination.
  • Oversaw daily operations of check cashing services. Trained staff on best practices for money handling. Implemented procedures to enhance cash transaction accuracy.
  • Oversaw the auditing process to ensure compliance with regulatory standards and company policies. Led initiatives to streamline auditing procedures, resulting in improved team productivity. Coordinated with departments to address audit findings and implement corrective actions.

Optician

Luxottica | 2018 - 2026
  • Assisted customers in selecting eyewear that suits their lifestyle and prescription needs.
  • Conducted comprehensive vision tests to determine client prescriptions accurately.
  • Maintained inventory levels of eyewear products, ensuring availability for customer needs.
  • Educated clients on proper lens care and eyewear maintenance techniques.
  • Streamlined appointment scheduling process to improve service efficiency and reduce wait times.
  • Trained new staff on operational procedures, customer service standards, and product knowledge.
  • Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.

Education

High School Diploma

Roosevelt high school | Chicago, IL | 06-1993

Skills

Demonstrated strong work ethic by consistently completing tasks on time.
Assisted in managing multiple assignments simultaneously.
Supported team initiatives through effective leadership.
Performed accurate data entry for various projects.
Contributed to staff training and development initiatives.
Communicated fluently in two languages.

Languages

Spanish
Native or Bilingual

Timeline

Production Line Supervisor

Swire Coca-Cola
04.2021 - 04.2026Read More

Assistant Manager

Speedy Cash
09.2015 - 2018Read More

Front Desk Representative

La Quinta Inn & Suites
06.2014 - 09.2015Read More

Yard Master

Chicago Transit Authority
02.2000 - 06.2012Read More

Optician

Luxottica
2018 - 2026Read More

Roosevelt high school

High School Diploma
Read More
Magdalia R. Ortiz