Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Magdeline Lopez

Davenport,FL

Summary

Hardworking receptionist with experience assisting visitors by responding to requests and finding appropriate solution to issues. Demonstrated positive attitude to adapt to any situation. Strong attention to detail along with terrific telephone and email etiquette. Dependable and courteous customer service with 5 years of experience offering excellent administrative, customer service and financial management abilities. Trained in hospitality operations and regulations with demonstrated history of fostering guest satisfaction. Organized and flexible with proven performance in fast-paced, high-stress environments.

Knowledgeable educator with background in substitute teaching. Engaged students through interactive lessons and maintained positive classroom environment. Demonstrated adaptability and effective classroom management skills.

Experienced with classroom instruction, student engagement, and curriculum implementation. Utilizes effective teaching strategies to maintain conducive learning environment. Strong understanding of classroom management and adaptability.

Educational professional prepared to bring expertise to new role. Provided engaging and structured learning experiences, ensuring smooth transition for students. Emphasizes collaboration and flexibility to meet varying classroom needs. Known for effective communication and classroom management.

Overview

2026
2026
years of professional experience

Work History

Subtitute Teacher

Kelly Services
Lakeland, FL
2024 - Current
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Increased student comprehension by utilizing differentiated instruction methods tailored to individual learning styles.

Front Desk Receptionist

Remedy Staffing
Orlando, FL
10.2021 - 12.2021
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Responded to inquiries and room requests made online, by phone and via email.
  • Signed for packages, recorded deliveries and distributed to personnel.
  • Greeted visitors to provide information and direct to appropriate personnel.
  • Explained policies and procedures to visitors.
  • Assisted staff and executives with special projects.
  • Coordinated meetings, scheduling conference rooms and sending calendar invitations to attendees.
  • Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
  • Scheduled and confirmed appointments.

Costumer Service

Plaza tropical supermarket
Orlando, FL
08.2016 - 10.2021
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.
  • Upheld quality control policies and procedures to increase customer satisfaction.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.

Education

High School Diploma - Management

Ana G Mendez
Orlando, FL

Skills

  • Oral and writing communication
  • Email and telephone decorum
  • Office supplies ordering
  • Technologically savvy
  • Classroom management
  • Student engagement
  • Verbal and written communication
  • Creativity in teaching
  • Lesson plan implementation
  • Group instruction
  • Activity planning
  • Parent-teacher communication
  • Safety awareness
  • Disciplinary procedures

Languages

English and spanish
Native or Bilingual

Timeline

Front Desk Receptionist

Remedy Staffing
10.2021 - 12.2021

Costumer Service

Plaza tropical supermarket
08.2016 - 10.2021

Subtitute Teacher

Kelly Services
2024 - Current

High School Diploma - Management

Ana G Mendez
Magdeline Lopez