Maggee Howell
Jacksonville,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Psychiatric Technician
Blessing Hospital
12.2020 - Current
- Enhanced patient care by implementing individualized treatment plans and providing therapeutic interventions.
- Ensured a safe and supportive environment for patients through close monitoring and crisis management techniques.
- Collaborated with multidisciplinary teams to develop comprehensive care plans, improving overall patient outcomes.
- Provided compassionate support to patients during group therapy sessions, fostering trust and open communication.
- Maintained accurate and up-to-date documentation of patient progress, facilitating effective communication among healthcare team members.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and protecting individual privacy rights.
Customer Service Cashier
County Market
04.2017 - 12.2020
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined the checkout process for faster service and improved customer experience.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Worked with floor team and managers to meet wide range of customer needs.
Restaurant Waiter
Leo's Pizza
05.2015 - 04.2017
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained clean and organized dining areas for optimal guest experience.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Assisted in training new waitstaff members, contributing to a cohesive team environment.
- Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.
Education
Associate of Applied Science - Neurodiagnostic Technology
Lincoln Land Community College
Springfield, IL05.2020
Skills
- Behavior Monitoring
- Emergency Response
- De-Escalation Techniques
- Patient Rapport
- Direct Patient Care
- Vital Signs Documentation
- Customer Service
- Customer Inquiries
- POS System Operation
- Service Quality
- Excellent communication
- Adaptability
Certification
BLS Certified
Timeline
Psychiatric Technician
Blessing Hospital
12.2020 - Current
Customer Service Cashier
County Market
04.2017 - 12.2020
Restaurant Waiter
Leo's Pizza
05.2015 - 04.2017
Associate of Applied Science - Neurodiagnostic Technology
Lincoln Land Community College