Maggi Perez
Phoenix,AZ
Summary
Friendly, reliable, responsible and professional customer service team member ready to work and be focused. I am responsible in handling cash and card transactions with excellent multi-tasking aptitude. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
1
1
year of professional experience
Work History
City of Phoenix Aquatics Cashier Customer Service
City Of Phoenix Parks And Recreation
04.2023 - 09.2023
- Greeted customers entering facility and pool area.
- Respond promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, and credit card transactions with excellent accuracy levels.
- Training in pool safety
- Enforce pool rules
- Register customers for swim lessons or others programs as needed
Volunteer Recreation Aide for Special Needs
City Of Phoenix Parks And Recreation
08.2022 - 09.2022
- Volunteer Position as a Recreation Aide - Adaptive needs assistant.
- Work with children and special needs adults to teach them the fundamentals of volleyball and other sports.
- Collaborated with fellow staff members to create a positive work environment focused on teamwork and mutual support.
- Enhanced participant enjoyment by planning and implementing diverse recreational activities along with recreation coordinator and leader.
- Ensured compliance with state regulations and company policies by thoroughly understanding guidelines and following rules
- Assisted individuals with special needs, ensuring an inclusive environment for all participants.
- Delivered recreational programs to meet needs and preferences of diverse resident population.
Education
High School Diploma -
Bourgade Catholic High School
4602 N 31st Ave, Phoenix, AZ 8501705.2026
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Cleaning and sanitizing
- Money Handling
- Reliability and punctuality
- Cash handling and management
- Cash Register Operation
Timeline
City of Phoenix Aquatics Cashier Customer Service
City Of Phoenix Parks And Recreation
04.2023 - 09.2023
Volunteer Recreation Aide for Special Needs
City Of Phoenix Parks And Recreation
08.2022 - 09.2022
High School Diploma -
Bourgade Catholic High School