Maggie Alexander
New Smyrna Beach
Summary
Dynamic State Farm Agent with a proven track record of growing agency revenue from $0 to $7M. Focused on strategic planning, relationship building, and mentoring to drive team success and customer satisfaction. Strong background in relationship building and influence with fellow agents and leadership team.
Overview
18
18
years of professional experience
1
1
Certification
Work History
State Farm Agent
Maggie Alexander Insurance Agency Inc
Port Orange, FL
06.2018 - Current
- Grew agency book of business from $0 to approximately $7M.
- Hired and trained team members on policy details and discovery conversations to determine current and future needs for protection.
- Developed team culture of compassion and kindness, towards each other and our customers.
- Conducted thorough policy reviews to ensure accuracy and compliance with industry standards.
- Resource for other agents and team members to assist in their development of effective systems for property and casualty production, as well as financial services.
- Mentored young adults considering pursuing career in agency.
- Business partner to local high schools, committed to hiring, training and developing high school interns for the past 5 years.
Agency Intern
State Farm Insurance
Dallas, TX
02.2018 - 06.2018
- Training period prior to agency appointment.
- Developed strategic and valuable friendships and connections, which continue to grow and make me a better agent and leader.
- Gained valuable experience working with a group that brought a new approach to training and how to better position how we serve our customers.
Agency Development Center Coach
State Farm Insurance
Atlanta, GA
05.2016 - 02.2018
- Developed and trained Agency Interns.
- Taught in classroom setting and one-on-one: business concepts, sales methods (i.e. Simple Conversation, etc.) and systems, hiring, recruiting, business plan creation, management styles and the overall running of a successful agency.
- Strategically worked with each intern to maximize their potential and talents. Also, helped them assessed weaknesses and how to improve. All of this done in a safe environment, conducive to growth.
- Mentored new coaches, fostering a collaborative environment for professional growth.
- Analyzed results (i.e. growth and success among newly appointed agents) to collaborate with upper management to refine coaching methodologies.
Agency Field Specialist
State Farm Insurance
Ormond Beach, FL
07.2008 - 05.2016
- Developed and implemented training programs to enhance agent performance.
- Worked one-on-one with over 75 agents and over 250 team members on a consistent basis.
- Training focus was on State Farm Bank, marketing and life sales methods.
- Worked with the Florida Chairman's Circle Study Group for over 4 years, assisting their learning of our new programs and coaching through how to enhance their already dynamic and successful agencies.
- Analyzed market trends to help agents with their initiatives for agency growth and client retention.
- Collaborated with agents to optimize workflow processes, improving operational efficiency.
- Mentored team members, as some prepared to become agents, while others wanted to grow within their roles to cause significant impact in their agencies.
Education
Bachelor of Arts - Psychology
University of Miami
Miami, FLSkills
- Relationship building
- Organizational skills
- Goal-oriented mindset
- Clear communication
- Customer needs determination
- Strategic planning
- Critical thinking
- Persuasive speaking
- Public speaking
- Sales strategy development
- Business development
- Sales strategies
Certification
Currently working on Series 65 License. Expected date of completion: December, 2026.
Languages
Spanish
Native or Bilingual
Interests
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Volunteer Travel
- Avid Reader
Timeline
State Farm Agent
Maggie Alexander Insurance Agency Inc
06.2018 - Current
Agency Intern
State Farm Insurance
02.2018 - 06.2018
Agency Development Center Coach
State Farm Insurance
05.2016 - 02.2018
Agency Field Specialist
State Farm Insurance
07.2008 - 05.2016
Bachelor of Arts - Psychology
University of Miami