Maggie Allen
Boaz,AL
Summary
Proactive Teller and Service Cashier with extensive experience in cash handling and customer transactions. Known for resolving discrepancies, maintaining security, and delivering exceptional customer service. Strong work ethic and excellent time management skills, ensuring efficient and accurate financial operations. as well as excellent phone skills. working in a bank and at. the dealership humbled me and created knowledge of what is the best approach for the best customer service.
Overview
4
4
years of professional experience
Work History
Teller
Alabama Teachers Credit Union
2023.08 - 2024.08
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
Service Cashier
Team One Toyota Of Gadsen
2021.01 - 2022.08
- Enhanced store productivity by maintaining a clean and organized cashier area.
- Handled customer inquiries, resolving issues promptly for increased satisfaction.
- Liaised between service manager and service team by greeting customers and answering calls to promote smooth transition of service functions.
- Processed returns and exchanges efficiently, adhering to store policies and procedures.
- Handled customer complaints promptly with genuine concern and according to company guidelines to maintain organizational safety, welfare and integrity.
Education
High School Diploma -
Boaz High School
Boaz, AL05.2019
Skills
- Exceptional customer service
- Strong Work Ethic
- Professionalism and Courtesy
- Excellent time management skills
- Approachable
- Cash handling and management
Timeline
Teller
Alabama Teachers Credit Union
2023.08 - 2024.08
Service Cashier
Team One Toyota Of Gadsen
2021.01 - 2022.08
High School Diploma -
Boaz High School
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