Maggie Anderson

Front of House/Barista Shift Lead

Senoia Coffee & Cafe

Senoia, GA

05.2020 - 07.2023

Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Performed daily cleaning tasks such as wiping countertops and sanitizing equipment surfaces.
Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
Maintained calm demeanor during high-volume periods and special events.
Sliced fruits, vegetables and meats for use in food service.
Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Prepared specialty coffee drinks such as lattes, cappuccinos, mochas and other hot beverages according to company recipes.
Prepared various cold beverage mixes using blenders or juicers according to recipe instructions.
Received and accurately processed customer payments.
Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
Utilized coffee maker, espresso machine and French press to prepare coffee.
Followed health, safety and sanitation guidelines to pass state inspections.
Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.
Created complex, hand-crafted beverages based upon customer preferences.
Addressed and resolved customer concerns to maintain brand loyalty.
Assisted with opening, closing duties such as setting up, breaking down espresso bar area.
Greeted customers and answered questions regarding menu items.
Adhered to all cash handling policies and procedures while maintaining accurate records of transactions.
Memorized recipes for specialty coffee beverages and seasonal offerings.