MAGGIE ARELLANO
Pinon Hills,Ca
Summary
I'm a self motivator and responsible individual, I take pride in my work and enjoy working with different people. I'm a quick learner and am willing to go above and beyond for my employer. I enjoy working with intellectually challenged individuals and watching there progress as they grow and learn.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Group Leader
Morning Star
2022.09 - 2023.03
- Transported clients to and from errands
- Helped schedule daily activities
- Assisted with over coming personal social anxiety
- Helped create a comfortable and fun environment
- Helped look for employment
- Directed task at volunteer site
Dispatcher
Pilot Freight Services
2020.09 - 2021.03
- I'm in charge of contacting delivery teams and making sure deliveries are completed in a timely manner
- Also I maintain a great relationship with drivers and account representatives
- I reschedule customers that have missed their deliveries and are unable to receive deliveries as well.
Group Leader
FRW
2017.09 - 2021.03
- Fontana, CA I'm in charge of several individuals,
- I teach them life skills to be independent in real life situations
- Supported clients' social, physical and emotional needs to help integrate into local community.
Head Cashier
Angel View Resale Store
2015.12 - 2017.03
- I was in charge of opening and closing the store, I also was able to count the tills and do bank drops
- I assigned assignments to staff and made sure that all tasks were completed at the end of day.
- Trained new team members in cash register operation, stock procedures and customer services.
- Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
- Prepared cash deposits and balanced store safe for opening and closing of business.
Dispatcher
Network Para Transit
2008.04 - 2015.07
- Monitored dispatch board and adjusted call priorities regularly based on caller needs.
- Tracked changes in computer system to keep records current and accurate.
- Leveraged GPS devices and computer programs to plan routes, update customers or advise drivers about upcoming issues.
- Liaised with customers to provide logistics for drivers and coordinate delivery times.
Education
Certification - Medical Assistant
UEI
San Bernardino, CA09.2007
Skills
- Quick Learner, Easy to get along with, Self motivator, Punctual, Multitask, Efficient. Reliable and Responsible, Honest and Ethical
- CDL, CPR
- Group and Individual Instruction
- Positive Reinforcement Methods
Certification
- CPR
- First Aid
Timeline
Group Leader
Morning Star
2022.09 - 2023.03
Dispatcher
Pilot Freight Services
2020.09 - 2021.03
Group Leader
FRW
2017.09 - 2021.03
Head Cashier
Angel View Resale Store
2015.12 - 2017.03
Dispatcher
Network Para Transit
2008.04 - 2015.07
Certification - Medical Assistant
UEI
- CPR
- First Aid
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