Maggie Backs
Mason
Summary
Dynamic and dedicated professional with experience at Good Samaritan Hospital Medical Center, excelling in teamwork and communication. Proven ability to enhance patient care and satisfaction through problem-solving and attention to detail. CPR certified, with a strong commitment to fostering positive client relationships and ensuring optimal outcomes in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Intern
Good Samaritan Hospital Medical Center
Cincinnati, OH
09.2025 - Current
- Assisted nursing staff with patient care and daily activities to ensure comfort and safety.
- Engaged in continuous learning through training sessions and hands-on experience in clinical settings.
- Promoted teamwork among healthcare professionals through open communication channels that fostered collaborative problemsolving.
- Enhanced communication with interdisciplinary team members to ensure optimal patient outcomes.
- Shadows charge nurse in her daily routines
Utility Worker
Madtree Brewing
Blue Ash, OH
04.2025 - Current
- Maintained cleanliness and organization of dining area, ensuring optimal guest experience.
- Assisted servers in delivering food and beverages promptly to enhance service efficiency.
- Removed used tableware and reset tables quickly for incoming guests, improving turnover rates.
- Delivered food promptly to tables, ensuring accuracy in orders and presentation.
- Communicated effectively with waitstaff to coordinate food timing for optimal guest experience.
- Welcomed and assisted guests, ensuring a positive first impression.
- Provided information on services and amenities, enhancing guest experience.
Receptionist
Tradition's at Camargo
Madeira, OH
04.2023 - Current
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Handled multi-line phone system, directing calls and addressing inquiries promptly.
- Provided administrative support to team members, enhancing overall office productivity.
- Trained new staff on reception protocols and customer service standards effectively.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
Resident Assistant
Tradition's at Camargo
Madeira, Ohio
04.2023 - Current
- Collaborated with staff to ensure safety and well-being of residents in daily operations.
- Assisted residents in preparing for activity and social programs.
- Assisted residents with daily dental and mouth care, bath functions, and hair care.
- Enhanced resident satisfaction by promptly addressing concerns and resolving conflicts within the community.
- Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.
- Mentored new Resident Assistants, providing guidance on effective strategies for managing various situations.
Janitor
Kings Island Amusement Park
Mason, OH
07.2021 - 12.2022
- Maintained cleanliness of facilities, ensuring safe and sanitary environments for all occupants.
- Disposed of waste and recyclables according to established protocols to promote sustainability.
- Conducted routine inspections of premises to identify maintenance needs and report issues promptly.
- Responded promptly to emergency cleanup situations, maintaining service continuity and client satisfaction.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Kept building spaces premises clean inside and outside.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
Education
Associate of Science - Nursing
Good Samaritan College of Nursing And Health Sciences
Cincinnati, OH04-2026
William Mason High School
Mason, OH05-2020
Skills
- Teamwork and collaboration
- Quick learner
- Problem-solving
- Interpersonal and social skills
- Attention to detail
- Outstanding communication skills
- Client relationships
- Time management
Certification
CPR/ BLS certification
Timeline
Intern
Good Samaritan Hospital Medical Center
09.2025 - Current
Utility Worker
Madtree Brewing
04.2025 - Current
Receptionist
Tradition's at Camargo
04.2023 - Current
Resident Assistant
Tradition's at Camargo
04.2023 - Current
Janitor
Kings Island Amusement Park
07.2021 - 12.2022
Associate of Science - Nursing
Good Samaritan College of Nursing And Health Sciences
William Mason High School