Maggie Behring
Pittsburgh,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Data Entry Clerk
ConnectiveRx
Pittsburgh, PA
08.2023 - Current
- Utilized specialized software applications related to the job role.
- Sifted through large quantities of data and accurately transferred necessary information to electronic spreadsheets.
- Transferred written information into databases to maintain consistent, accurate client records and project details.
- Exceeded quality goals to support team productivity.
Front of House Manager
Sienna Mercato
Pittsburgh, PA
09.2021 - 05.2023
- Greeted and talked pleasantly with customers to promote positive image for business.
- Trained and mentored new FOH staff in restaurant procedures, food safety and customer service standards.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
Gallery Attendant
Lighthouse Pittsburgh
Pittsburgh, PA
09.2021 - 01.2022
- Ran front desk of high-traffic gallery to ensure admission payments and visitor safety.
- Built detailed knowledge on locations and points of interest to thoroughly answer guest questions.
- Checked exhibits frequently for cleaning and maintenance needs to keep areas organized and tidy.
Housekeeping Attendant
UMPC Passavant Hospital
Pittsburgh, PA
04.2021 - 07.2021
- Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.
- Reported guest issues, safety and maintenance concerns immediately to supervisor.
- Interacted pleasantly with clients and guests when performing daily duties.
Server
Anthony's Coal Fired Pizza
Cranberry, PA
10.2020 - 04.2021
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Front Desk Associate
European Wax Center
Cranberry, PA
06.2020 - 12.2020
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Managed guest check-in and check-out procedures, reservations and payments.
Education
High School Diploma -
Pine Richland High School
Warrandale, PA06.2017
Some College (No Degree) - Hospitality, Event Management, And Tourism
Slippery Rock University of Pennsylvania
Slippery Rock, PASome College (No Degree) - Interior Design
La Roche College
Pittsburgh, PASkills
- POS System Operations
- Training and Coaching
- Service Prioritization
- Database Interface and Query Software
- Delegating Assignments and Tasks
- Relationship Building
- Problem Solving
- Training and Onboarding
- Recruitment and Hiring
- Documentation and Recordkeeping
- Money Handling
- Work Planning and Prioritizing
- Team Leadership
- Strong interpersonal skills
- Quality Assurance
- Pleasant demeanor
- Excellent communication skills
Timeline
Data Entry Clerk
ConnectiveRx
08.2023 - Current
Front of House Manager
Sienna Mercato
09.2021 - 05.2023
Gallery Attendant
Lighthouse Pittsburgh
09.2021 - 01.2022
Housekeeping Attendant
UMPC Passavant Hospital
04.2021 - 07.2021
Server
Anthony's Coal Fired Pizza
10.2020 - 04.2021
Front Desk Associate
European Wax Center
06.2020 - 12.2020
High School Diploma -
Pine Richland High School
Some College (No Degree) - Hospitality, Event Management, And Tourism
Slippery Rock University of Pennsylvania
Some College (No Degree) - Interior Design
La Roche College