Lisa Leto
Troy
Summary
Dedicated, with extensive experience in customer service. Known for exceptional time management and attention to detail, ensuring efficient operations and high customer satisfaction. Ready to contribute skills to enhance team performance.
Overview
28
28
years of professional experience
Work History
Data Entry Clerk
Argus Logistics
Troy
10.2014 - 12.2025
- Completed day-to-day duties accurately and efficiently.
- Updated and maintained databases with current information.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Performed data entry from paper documents, emails, and other sources into computer systems.
Manager/Server
LC Asian Kitchen
Madison Heights
05.2012 - 08.2014
- Delivered high-quality service and quick beverage service to promote customer satisfaction.
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
- Monitored the dining room for cleanliness, proper table maintenance, and customer satisfaction.
Server/Hostess
Recipes
Troy
01.2009 - 01.2012
- Managed front of the house team, ensuring smooth guest flow, waitlist management.
- Managed cash transactions and balanced cash register at shift end.
- Took orders from customers accurately and in a timely manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Delivered food orders promptly and courteously.
- Checked food before serving it to customers.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Server
Mon Jin Lau
Troy
01.2002 - 01.2011
- Managed food and beverage orders efficiently to ensure timely delivery.
- Provided excellent customer service to ensure satisfaction.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Checked food before serving it to customers.
Fulfillment Coordinator
Ancor Marketing
Troy
01.1998 - 01.2001
- Coordinated order processing and fulfillment for timely delivery.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
Education
Liberal Arts
Oakland Community College
Auburn Hills06-1991
High School Diploma -
Athens High School
Troy, MI06-1989
Some College (No Degree) - Business
Wayne State University
Detroit, MISkills
- Customer relationship management
- Order fulfillment
- Data entry
- Time management
- Attention to detail
- Cash handling
- Strong work ethic
- Point of sale (POS) system operations
- Team member support
- Cleanliness standards
Timeline
Data Entry Clerk
Argus Logistics
10.2014 - 12.2025
Manager/Server
LC Asian Kitchen
05.2012 - 08.2014
Server/Hostess
Recipes
01.2009 - 01.2012
Server
Mon Jin Lau
01.2002 - 01.2011
Fulfillment Coordinator
Ancor Marketing
01.1998 - 01.2001
Liberal Arts
Oakland Community College
High School Diploma -
Athens High School
Some College (No Degree) - Business
Wayne State University