Maggie Berry
Mount Pleasant
Summary
Empathetic and organized professional with experience in customer service. Proven ability to manage time effectively and collaborate with teams to ensure compliance with health and safety standards. Eager to contribute problem-solving skills to enhance operational workflows.
Overview
5
5
years of professional experience
Work History
Telecommunications Technician
Central Michigan University
Mount Pleasant, MI
08.2024 - Current
- Collaborated with other technicians to ensure that all equipment is properly distributed and accounted for.
- Maintain accurate documentation of sensitive information through proper data entry and record maintenance procedures.
- Work closely with management to provide effective assistance for specific business operations.
Daycare Worker
Spring Lake Fitness & Aquatic Center
Spring Lake, MI
08.2022 - 08.2024
- Enforced rules and managed behavior, ensuring safety for ages ranging from 1 to 8 years.
- Cultivated a nurturing atmosphere by actively engaging with children through play and conversations.
- Maintained a clean and organized environment that upheld health and safety regulations.
Customer Service Representative
Orchard Market
Fruitport, MI
03.2021 - 08.2022
- Responded to a wide range of customer inquiries with care and knowledge, ensuring satisfaction.
- Actively maintained the cleanliness and organization of the company to the desired standards.
- Trained new representatives on company policies, procedures, and best practices.
Education
High School Diploma -
Spring Lake High School
Spring Lake, MIBachelor of Science - Neuroscience
Central Michigan University
Mount Pleasant, MI12-2027
Skills
- Patience and empathy
- Health and safety regulations
- Time management
- Organization and efficiency
- Problem-solving
- Customer relations
Timeline
Telecommunications Technician
Central Michigan University
08.2024 - Current
Daycare Worker
Spring Lake Fitness & Aquatic Center
08.2022 - 08.2024
Customer Service Representative
Orchard Market
03.2021 - 08.2022
High School Diploma -
Spring Lake High School
Bachelor of Science - Neuroscience
Central Michigan University