Margaret Binkowski
Kalamazoo,MI
Summary
Passionate about psychology and pursuing a degree at Western Michigan University, with an expected graduation in spring 2026. Experienced assistant supervisor specializing in country club dining, skilled in documentation, reporting, and training. Recognized for improving team productivity and reducing costs. Seeking a psychology-related internship to enhance skills in alignment with major.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Supervisor
Knollwood Country Club Pool
05.2023 - Current
- Supervised operations of the pool facility, creating safe and enjoyable environment for up to 150 club members
- Assisted in hiring, training, and scheduling the lifeguards and servers as well as collaborating with club management and staff to organize pool events, swim lessons, and member activities
- Oversaw maintenance of pool equipment, cleanliness of facilities, and adherence to health and safety regulations
Lifeguard/Server (Seasonal)
Knollwood Country Club
06.2020 - 09.2022
- Recommended menu items, specials, and beverages ensuring excellent understanding of offerings and dietary restrictions, then accurately processed orders using POS system.
- Proactively addressed member inquiries and resolved any issues or concerns promptly, as well as collaborating with kitchen staff to ensure timely delivery of food and beverages, maintaining smooth service flow.
- Delivered orders to poolside loungers and tables promptly while maintaining presentation and quality standards.
Ice Cream Server/Cashier
Yoz Yogurt
10.2021 - 03.2022
- Greeted customers warmly and assisted them in selecting from various ice cream flavors and toppings
- Operated cash register and processed transactions accurately and efficiently
- Prepared and served ice cream treats according to company standards
Lifeguard
Lifetime Athletic Club
12.2020 - 04.2021
- Supervised up to 100 swimmers in pool environments to create safety and adherence to regulations
- Responded swiftly and effectively to emergencies, administering first aid and CPR as necessary
- Enforced pool rules to maintain order and prevent accidents
- Conducted routine inspections of facilities and equipment to ensure optimal safety standards
Education
Bachelor of Science - Psychology
Western Michigan University
Kalamazoo, MI05.2026
High School Diploma -
Bloomfield Hills High School
Bloomfield Hills, MI06.2022
Skills
- Food Service
- Supervising
- American Sign Language
- Training and mentoring
- Team Leadership
- Scheduling and Coordinating
- Problem-Solving
- Attention to Detail
Certification
CPR and AED Certified, American Red Cross Association - Dec. 1, 2020 - Dec. 1, 2022
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Assistant Supervisor
Knollwood Country Club Pool
05.2023 - Current
Ice Cream Server/Cashier
Yoz Yogurt
10.2021 - 03.2022
Lifeguard
Lifetime Athletic Club
12.2020 - 04.2021
Lifeguard/Server (Seasonal)
Knollwood Country Club
06.2020 - 09.2022
Bachelor of Science - Psychology
Western Michigan University
High School Diploma -
Bloomfield Hills High School
CPR and AED Certified, American Red Cross Association - Dec. 1, 2020 - Dec. 1, 2022
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