Maggie Brees
Boise,ID
Summary
Successful Administrative Assistant skilled at training new team members, supporting program needs, and managing projects with little oversight. Committed to supporting recruiting, as well as developing, engaging and retaining talented staff. Well-versed in customer service, and always searching for creative solutions to any problem.
Overview
6
6
years of professional experience
Work History
Bookseller
Rediscovered Books
Boise, ID
03.2021 - 08.2022
- Applied interpersonal and communication skills to establish selling relationship with customers
- Delivered highest level of customer service by greeting, communicating and assisting customers with online orders
- Contributed to creative process through original ideas and inspiration
Administrative Assistant/Recruiter
American Cleaning Service
Boise, ID
06.2019 - 01.2021
- Supported Human Resources through document management, calendar organization, and customer service
- Recommended and executed changes to existing systems to improve accuracy and efficiency
- Partnered with HR team and Senior Management to define hiring requirements and determined job seeker qualifications
- Maintained and organized electronic files for applicants and tracked feedback created throughout interview process
Assistant Manager
Wallace Books
Portland, OR
11.2015 - 09.2018
- Trained and supported team members to maintain high productivity and performance
- Delivered friendly, knowledgeable service to customers, handled customer complaints, and monitored stock
- Increased & directed social media following on Instagram by 300% and Facebook by 40%.
Education
Bachelor of Arts - Anthropology
University of Oregon
Eugene, OR05.2013
Skills
- Canva & Procreate Design Development
- Project Leadership
- Critical Thinking
- Customer Service
- Social Media Development
- Creative Solutions
- Training & Recruitment
- MS Word, Excel, Outlook
- Engaging with Diverse Customers
- Document and File Management
Timeline
Bookseller
Rediscovered Books
03.2021 - 08.2022
Administrative Assistant/Recruiter
American Cleaning Service
06.2019 - 01.2021
Assistant Manager
Wallace Books
11.2015 - 09.2018
Bachelor of Arts - Anthropology
University of Oregon