Detail-oriented technology associate with expertise in system integration and testing protocols. Proven ability to manage vendor relationships and enhance service offerings through research of emerging technologies.
Overview
21
21
years of professional experience
Work History
Technology Associate
Self Employed Services
Staten Island
01.2025 - Current
Tested new technology products prior to deployment in production environments.
Configured and tested hardware components, ensuring operational reliability.
Researched emerging technologies to enhance service offerings.
Collaborated with IT team members to complete projects within established timelines.
Coordinated with vendors for the procurement of new technology equipment or services.
Reviewed technical manuals and conducted diagnostics to resolve user issues efficiently.
Front Office Assistant
Trifaro Physical Therapy
Staten Island
02.2023 - 01.2025
Coordinated patient scheduling and appointment confirmations to ensure optimal workflow.
Handled patient check-in and check-out processes seamlessly.
Scheduled appointments for clients and staff members.
Maintained office supplies and organized inventory to support daily operations.
Supported administrative tasks to enhance overall office operations.
Processed customer payments via cash, credit cards, and checks to facilitate smooth transactions.
Prepared meeting agendas, minutes and other necessary paperwork for meetings.
Inputted orders into database system accurately and timely.
Sorted and distributed incoming mail to appropriate departments or individuals.
Administrative Clerk
Ridgewood Medical Center
Ridgewood
01.2010 - 01.2015
Entered and updated data into company databases with high accuracy.
Reviewed documents for completeness and accuracy, ensuring data integrity before input.
Maintained accurate patient records and updated information regularly.
Obtained scanned records and uploaded into company databases, enhancing accessibility for future reference.
Coordinated patient appointments using electronic scheduling systems.
Answered incoming phone calls and directed callers to appropriate departments, facilitating effective communication across teams.
Administrative Coordinator
IQ Telecom
Blue Island
06.2005 - 01.2010
Implemented office procedures to improve efficiency and streamline administrative tasks.
Maintained confidential files and records to ensure compliance with company policies.
Maintained filing systems, both electronic and paper-based, ensuring accuracy of all documentation.
Created spreadsheets, databases and other documents using Microsoft Office Suite applications.
Answered phones and routed calls, facilitating effective communication within the office.
Monitored inventory levels for office supplies, ensuring availability and readiness for daily operations.
Regional Technology Associate Manager at Innovations for Poverty Action (IPA) – KenyaRegional Technology Associate Manager at Innovations for Poverty Action (IPA) – Kenya