Summary
Overview
Work History
Education
Skills
Timeline
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Maggie Garrighan

Columbia,MO

Summary

A dedicated, hardworking individual that works seamlessly with others. Dedicated to exceeding expectations and building relationships. Articulate, enthusiastic and innovative. Always readily available with new ideas to contribute.

Overview

6
6
years of professional experience

Work History

CUSTOMER CARE REPRESENTATIVE

SURETYBONDS.COM
Columbia, Mo
02.2024 - Current
  • Company Overview: SuretyBonds.com is a licensed nationwide surety bond producer and web education resource, offering a wide range of surety bond products and aiming to provide a streamlined and efficient bonding process for its clients
  • Coordinate clients’ requests, analyze problems and seek solutions for our clients
  • Communicate and work directly with multiple team members to ensure our clients’ needs are met
  • Regularly communicate with the surety companies we market to achieve solutions for clients
  • Effectively communicate the underwriting process and decisions to clients
  • Communicate industry trends to leadership and assist with system improvements
  • Finalize transactions including payment, legal documents, and finance agreements
  • Multitask over multiple service platforms

ASSISTANT MANAGER

SPARKY’S HOMEMADE ICE CREAM
Columbia, Mo
06.2019 - 02.2024
  • Company Overview: Sparky’s Homemade Ice Cream is a local ice cream shop that specializes in unique homemade flavors and eclectic art
  • Supervise the flow and operation of the shop
  • Serve customers and ensure they are satisfied with their experience
  • Responsible for the onboarding process of new employees
  • Handle cash and card transactions
  • Create online content for the shops social media accounts.

INTERN

LONESTAR LOGOS
Austin, TX
06.2021 - 08.2021
  • Company Overview: Lonestar Logos is a Texas based advertising agency specializing in outdoor media, marketing, sales, real estate, site selection and road side deployment
  • Assisted with renewal process for existing client base
  • Received and processed signed renewal agreements
  • Responsible for reaching out to clients to update contact and billing information
  • Organized and filed client contracts
  • Performed clerical duties for the office

SKIPTRACER

FB CREDIT SERVICES
Columbia, MO
02.2019 - 06.2019
  • Company Overview: FB Credit Services is a legal solutions company that specializes in pre-suit collections, asset location and management of legal accounts
  • They deal with accounts at every stage of the litigation process to ensure returns
  • Handled personal information in a private manner with discretion
  • Learned and became proficient with FB Credit Service’s private server to keep up to date and accurate records
  • Became familiar with calling a multitude of types of businesses to retrieve information on debtors
  • Performed clerical duties for the office

Education

University of Missouri - Columbia - Communication & English

University of Missouri - Columbia
Columbia, MO
05.2023

High School Diploma -

McCluer North High School
Florissant, MO
05.2017

Skills

  • Excellent Customer Service Skills
  • Strong Verbal and Written Communication
  • Detail Oriented
  • Multi-tasking
  • Time Management
  • Microsoft Office
  • Client coordination
  • Team collaboration

Timeline

CUSTOMER CARE REPRESENTATIVE

SURETYBONDS.COM
02.2024 - Current

INTERN

LONESTAR LOGOS
06.2021 - 08.2021

ASSISTANT MANAGER

SPARKY’S HOMEMADE ICE CREAM
06.2019 - 02.2024

SKIPTRACER

FB CREDIT SERVICES
02.2019 - 06.2019

University of Missouri - Columbia - Communication & English

University of Missouri - Columbia

High School Diploma -

McCluer North High School

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Maggie Garrighan