Summary
Overview
Work History
Education
Skills
Timeline
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Maggie Henderson

Greer,SC

Summary

Dependable barista with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Barista

Starbucks
Greenville , SC
08.2023 - Current
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Maintained calm demeanor during high-volume periods and special events.
  • Addressed and resolved customer concerns to maintain brand loyalty.

Crew Chief

Culvers
Greer, SC
08.2020 - 07.2023
  • Supervised and led employees to maintain productivity and customer service levels.
  • Provided guidance and support to other team members as needed.
  • Responded to customer inquiries and complaints in a professional manner.
  • Managed store operations during absence of Store Manager or Assistant Manager.
  • Performed opening and closing procedures such as setting alarm systems, counting money.
  • Supervised staff during shift changes and ensured transition went smoothly.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

High School Diploma -

Riverside High School
South Carolina
06-2022

Skills

  • Exceptional Customer Service
  • Opening and Closing Duties
  • Coffee Expertise
  • Active Listener
  • Positive and Professional
  • Solid Problem Solver
  • Speedy and Efficient
  • Professional Demeanor
  • Friendly and Outgoing
  • POS System Operation

Timeline

Barista

Starbucks
08.2023 - Current

Crew Chief

Culvers
08.2020 - 07.2023

High School Diploma -

Riverside High School

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Maggie Henderson