Maggie Houlihan
Atlanta
Summary
Proactive and goal-oriented professional skilled in multitasking, time management, and problem-solving. Increased client retention at Yoga Six through effective follow-up strategies and motivational coaching. Developed strong cash handling and customer service abilities at Double Barrel Bar and Grill, fostering loyal clientele with exceptional service and teamwork. Known for reliability, adaptability, and the ability to learn new skills quickly and committed to driving team success and contributing to organizational growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bartender
Double Barrel Bar and Grill
11.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Restaurant Hostess
Bistro Niko
03.2023 - 08.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Wellness Advisor
Yoga Six
12.2022 - 08.2023
- Boosted client retention rates through consistent follow-ups, progress tracking, and goal setting assistance.
- Streamlined appointment scheduling processes for better time management and client convenience.
- Assisted clients in overcoming personal barriers to achieve desired health outcomes through motivational coaching techniques.
- Evaluated program effectiveness for continuous improvement efforts using feedback from clients and team members alike.
Barista
Petit Four Pastries
10.2021 - 05.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
Life Guard
Swim Atlanta
05.2021 - 09.2021
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Administered first aid and CPR, ensuring rapid response to accidents.
Education
Bachelor's - Public Relations And Fashion Merchandising
University of Georgia
Athens, GA05.2027
High School Diploma -
Chamblee Highschool
Atlanta, GA05.2023
Skills
Fast Learner
Scheduling
Active listener
Strong multitasking
Time Management
Customer Service
Highly reliable
Team player attitude
Cash Handling
Conflict Resolution
Certification
- Yoga Teacher Training Certification
Timeline
Bartender
Double Barrel Bar and Grill
11.2023 - Current
Restaurant Hostess
Bistro Niko
03.2023 - 08.2024
Wellness Advisor
Yoga Six
12.2022 - 08.2023
Barista
Petit Four Pastries
10.2021 - 05.2022
Life Guard
Swim Atlanta
05.2021 - 09.2021
Bachelor's - Public Relations And Fashion Merchandising
University of Georgia
High School Diploma -
Chamblee Highschool
- Yoga Teacher Training Certification
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