Maggie Howard
Sheffield
Summary
Detail-oriented Admissions Coordinator skilled in client relations and medical admissions processes. Committed to enhancing resident intake and providing exceptional patient care through effective communication and organizational strategies.
Compassionate professional with experience in admissions coordination and patient care. Recognized for strong attention to detail and the ability to manage complex admissions processes, ensuring a seamless experience for residents and families.
Developed essential skills in healthcare environment, including patient care, communication, and teamwork. Seeking to transition into new field where these transferrable skills can be applied effectively. Aiming to leverage these abilities to contribute meaningfully in dynamic and supportive workplace.
Overview
2
2
years of professional experience
Work History
Admissions Coordinator
Glenwood Nursing Home
Florence, Alabama
01.2025 - Current
- Coordinated admissions processes to ensure timely and efficient resident intake.
- Developed and maintained relationships with referral sources to enhance application flow.
- Managed documentation and compliance for new residents, ensuring accuracy and completeness.
- Assisted families in navigating admission procedures, providing support throughout the process.
- Implemented strategies to improve communication between departments during admissions.
- Analyzed admission trends to identify areas for improvement in service delivery.
- Collaborated with healthcare teams to assess potential residents' needs and suitability for care programs.
- Provided exceptional customer service during phone and email interactions with prospective students and their families, addressing concerns promptly and professionally.
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Assisted in patient admission process based on federal and state laws.
- Collaborated with admissions team to develop and implement strategies to improve admissions process.
- Managed admissions processes for incoming students, promptly collecting and processing necessary documents.
- Optimized communication strategies between departments involved in the admissions process, fostering collaboration and efficiency.
- Compiled and analyzed data to track admissions trends and make recommendations for improvements.
- Completed preliminary paperwork for incoming and outgoing patients.
- Maintained accurate records of applicant data, ensuring timely decision-making and reporting.
CNA
Glenwood Nursing Home
Florence, Alabama
01.2024 - Current
- Provided compassionate care to residents, ensuring comfort and safety during daily activities.
- Assisted nursing staff with patient assessments and documentation of vital signs.
- Maintained cleanliness and organization of resident living spaces to promote a healthy environment.
- Collaborated with interdisciplinary teams to develop individualized care plans for residents.
- Educated residents on personal hygiene practices to enhance their well-being and independence.
- Monitored changes in resident conditions, reporting concerns promptly to nursing staff for evaluation.
- Trained new staff members on best practices in resident care and facility protocols.
- Implemented infection control measures, contributing to a safer community within the nursing home.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Education
GED -
Florence High School
Florence, AlabamaSkills
- Strong organization
- Data verification
- Client relations
- Medical admissions processes
- Process management
- Good bedside manner
- Computer literacy
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Bathing assistance
- Attention to detail
- HIPAA compliance
- Feeding assistance
- Dressing assistance
- Maintaining confidentiality
- End-of-life care
- Compassionate communication
Timeline
Admissions Coordinator
Glenwood Nursing Home
01.2025 - Current
CNA
Glenwood Nursing Home
01.2024 - Current
GED -
Florence High School