Maggie Johnson
Bourbonnais,IL
Summary
Experienced with welding techniques, including MIG, TIG, and arc welding. Utilizes precision and attention to detail to produce high-quality welds. Knowledge of safety protocols and blueprint reading, ensuring efficient and safe project completion.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Bartender
Social 45
10.2024 - Current
- Crafted and served a variety of cocktails, ensuring consistency and quality in every drink.
- Engaged with customers to understand their preferences and provide personalized drink recommendations.
- Managed bar inventory, tracking supplies and placing orders to maintain optimal stock levels.
- Maintained cleanliness and organization of the bar area, adhering to health and safety standards.
Server
Dancing Marlin
02.2021 - 11.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Overhead Crane Operator
Nucor Steel
05.2022 - 07.2024
- Upheld a clean working environment by properly organizing tools, cables, slings, chains after every shift ensuring easy access when needed.
- Operated overhead, gantry and remote control cranes in according to safety processes and established procedures.
- Consistently met daily production goals through effective time management skills while also focusing on safety precautions.
- Maintained detailed records of completed tasks, providing essential documentation for future reference or regulatory compliance purposes.
- Performed critical lifts requiring expert precision, showcasing exceptional knowledge of weight limitations and balance points for different load types.
- Loaded billets onto flatbed trucks or into trailers.
- Collaborated with ground crews to ensure clear communication, resulting in a smooth workflow and safer work environment.
- Minimized accidents by consistently complying with OSHA regulations and industry best practices for crane operations.
Digital operations advocate
Cigna Healthcare
03.2018 - 05.2022
- In the first year with Cigna I became an account champion for a client. This position kept me in close contact and communication with top executives as well as being the go to for the other team members for any questions or obstacles. On a daily basis I talked to a variety of customers to assist with website troubleshooting, benefits questions and claim information
- Actively engaged with clients to identify their digital operation needs and provided tailored solutions.
- Facilitated seamless communication between departments to enhance operational efficiency and service delivery.
Manager
Red Lobster
09.2016 - 10.2018
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
Manager
Cracker Barrel Restaurant
09.1998 - 09.2016
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Improved marketing to attract new customers and promote business.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
Education
High School - General
Momence High School
Momence, IL05.1997
Associate of Applied Science - Welding And Manufacturing
Kankakee Community College
Kankakee, Illinois12-2027
Skills
- Welding symbols
- Cutting processes
- Welding equipment maintenance
- Welding techniques
- Gas metal arc welding
- Joint preparation
- Flux-cored arc welding
- Welding safety
- MIG welding
- Stick welding
- Arc welding
- Overhead welding position
Certification
- Associated Degree in welding to be completed spring of 2027
- Currently holding five MSSC certificates in manufacturing 2025
- Completed Oxy Fuel, MIG and TIG courses 2025
- Will receive multiple additional certifications in manufacturing courses including Millwright, CNC fundamentals, Machining, and AutoCad
Timeline
Bartender
Social 45
10.2024 - Current
Overhead Crane Operator
Nucor Steel
05.2022 - 07.2024
Server
Dancing Marlin
02.2021 - 11.2024
Digital operations advocate
Cigna Healthcare
03.2018 - 05.2022
Manager
Red Lobster
09.2016 - 10.2018
Manager
Cracker Barrel Restaurant
09.1998 - 09.2016
High School - General
Momence High School
Associate of Applied Science - Welding And Manufacturing
Kankakee Community College