Maggie Montoya
Santa Barbara
Summary
Detail-oriented food service professional with strong communication skills. Proven ability to efficiently manage food delivery and enhance customer satisfaction in fast-paced environments. Dedicated and adaptable food service professional with experience in delivering exceptional customer service. Skilled in managing food orders and collaborating with team members to ensure timely service and customer satisfaction.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Food Runner/Expo
Finney's Crafthouse
Santa Barbara
11.2025 - Current
- Delivered food orders promptly to tables, ensuring accuracy and presentation.
- Assisted servers by refilling drinks and providing additional utensils as needed.
- Collaborated with kitchen staff to ensure timely preparation of orders.
- Communicated effectively with customers to address special requests or dietary restrictions.
- Supported team members during busy shifts by managing food delivery efficiently.
Server
JOEY Restaurant Group
Santa Clara
01.2025 - 07.2025
- Provided exceptional customer service in a fast-paced dining environment.
- Assisted guests with menu selections and provided detailed food recommendations.
- Took and processed food and beverage orders efficiently and accurately.
- Collaborated with kitchen staff to ensure timely food delivery to guests.
- Handled cash transactions and processed payments with accuracy.
- Provided excellent customer service to ensure satisfaction.
Restaurant Hostess
Little Barn Westport
Westport
01.2023 - 07.2024
- Greeted guests warmly and escorted them to their tables.
- Managed reservations and ensured efficient seating arrangements.
- Coordinated with servers to streamline guest service flow.
- Maintained cleanliness and organization of the front entrance area.
- Assisted in training new hostesses on restaurant procedures.
- Collaborated with management to improve hosting processes and efficiency.
Education
Some College (No Degree) - Nursing Science
Santa Barbara City College
Santa BarbaraSkills
- Customer service
- Time management
- Cash handling
- Hospitality service expertise
- Sense of urgency
- Quick learner
- Anticipating customer needs
Languages
Spanish
Professional
Certification
CPR/First-Aid Certified
Accomplishments
Student of The Month Award Recipient - 2021
Timeline
Food Runner/Expo
Finney's Crafthouse
11.2025 - Current
Server
JOEY Restaurant Group
01.2025 - 07.2025
Restaurant Hostess
Little Barn Westport
01.2023 - 07.2024
Some College (No Degree) - Nursing Science
Santa Barbara City College