Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olivine Fleetham

Brooklyn,NY

Summary

Hardworking team player knowledgeable about dining operations and beverage services. Always willing to go above and beyond to serve guests quickly and exceed expectations.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Food Runner/Expo

Sueño
12.2022 - 08.2024
  • Double-checked meals placed in window against customer tickets for accuracy.
  • Memorized dining room floor plans and understood seat number system.
  • Assisted servers to optimize guest dining experience.
  • Gained broad base knowledge in restaurant operations, both front-of-house and back-of-house.
  • Removed dishes and glasses from tables or counters to take to kitchen for cleaning.
  • Offered insight into menu items to answer customer questions.
  • Stocked service supply areas with tableware, garnishes and prepared food.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages.
  • Built and maintained relationships with regular customers by learning and remembering preferences.
  • Greeted guests with friendliness and professionalism.
  • Supported serving staff in delivering accurate and well-presented food orders.
  • Worked in close collaboration with team members to ensure customers received high-quality service.

Food Runner

Grist Provisions
08.2023 - 06.2024
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Bussed tables, cleared, cleaned and set tables quickly to facilitate table turns during high volume periods.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.

Hostess

Doubledays Grill and Tavern
12.2021 - 12.2022
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Stayed attentive to server availability and table turnover to quickly seat guests.

Education

Bachelor Of Fine Arts - Photography

Pratt Institute
Brooklyn, NY

Stivers School For The Arts
Dayton, OH
05.2024

Skills

  • Meal Delivery
  • Server Support
  • Strong Work Ethic
  • Training and Mentoring
  • Bussing Tables
  • Strong Team Support
  • Good With Pressure
  • Friendly
  • Cleaning and Sanitizing
  • Customer Service
  • Closing Duties

Timeline

Food Runner

Grist Provisions
08.2023 - 06.2024

Food Runner/Expo

Sueño
12.2022 - 08.2024

Hostess

Doubledays Grill and Tavern
12.2021 - 12.2022

Bachelor Of Fine Arts - Photography

Pratt Institute

Stivers School For The Arts

Similar Profiles

CREATE PROFILE
Olivine Fleetham