MAGGIE M. STUDLEY
Tampa,FL
Summary
Hardworking, bright and highly dedicated individual, demonstrating determination to excel at any given job. Experienced in recruitment of staffing, sales, communications and achieving daily and weekly expectations.
Overview
8
8
years of post-secondary education
4
4
years of professional experience
Work History
Customer Engagement Representative
SurePayroll
Saint Petersburg, FL
04.2023 - 07.2025
- Engaged with newly onboarded clients to guarantee a positive initial user experience by offering product and feature training.
- Proactively reach out to provide assistance, encourage prospect-to-client conversion, and uphold a positive customer
- Achieved steady client conversion rate of 50% by actively engaging prospects.
- Monitored prospect and new client progress in self-service enrollment process to identify and address obstacles hindering successful completion
- Promoted additional ancillary products and advocated for client referral program, highlighting its benefits to clients
Inside Sales Representative
SurePayroll
Saint Petersburg
09.2022 - 04.2023
- Achieve daily and weekly activity metrics set by management by actively assisting customers and ensuring customer satisfaction
- Obtain and create new leads while managing open accounts within Salesforce
- Exert product and service knowledge through the execution of product demonstrations and presentations
- Develop sales skills and follow a structured sales process to build and maintain relationships with new and existing clients throughout the entire sales process as the main point of contact
Delivery Consultant
Frank Recruitment Group
Tampa
04.2022 - 08.2022
- Recruit and manage AWS professionals nationwide, with specializing in Big Data, Business Intelligence, DevOps, IaaS/PaaS, and security
- Recruit and manage AWS professionals nationwide, with specializing in Big Data, Business Intelligence, DevOps, laaS/PaaS, and security
- Communicate client needs, feedback, and consultant management
- Work with contract, contract to hire and direct placement resources to align positive outcomes
- Responsible for meeting weekly and monthly KPI expectations
- Achieve an expectation of 60+ phone calls per day
Executive Assistant
Scannell Productions
Tampa
05.2021 - 04.2022
- Support in the organization and coordination of staffing and scheduling for both on-premise and off-premise events
- Offer assistance with office tasks, including email management, electronic calendaring, and spreadsheet related activities
- Input event details into database in an accurate and timely manner
- Advertise open event positions on various platforms
- Post daily content across social media platforms
Education
Communications -
University of Tampa
Tampa, FL 09.2017 - 12.2021
High School Diploma -
Central Bucks South High School
Warrington, PA 09.2013 - 06.2017
Skills
- Salesforce
- CRM
- Customer relationship management
- Client onboarding
- Sales process execution
- Microsoft Suite
- Effective Communication
- Relationship Building
Timeline
Customer Engagement Representative
SurePayroll
04.2023 - 07.2025
Inside Sales Representative
SurePayroll
09.2022 - 04.2023
Delivery Consultant
Frank Recruitment Group
04.2022 - 08.2022
Executive Assistant
Scannell Productions
05.2021 - 04.2022
Communications -
University of Tampa
09.2017 - 12.2021
High School Diploma -
Central Bucks South High School
09.2013 - 06.2017