Adaptable Customer Care Executive identifies and quickly resolves customer care issues. Exceptional organizational skills that works a flexible schedule.
Hi, I’m
Maggie Ortiz
Midland,NC
Summary
Overview
2
years of professional experience
Work History
Toshiba Business SolutionsCharlotte, North Carolina
Costumer Care
12.2022 - Current
Job overview
- Assisted in the development of marketing materials that highlighted the organization's commitment to exceptional customer care.
- Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
- Trained new customer care representatives on company policies and procedures.
- Ensured compliance with internal policies related to customer care activities.
- Maintained up-to-date knowledge of company's products, services and policies and procedures related to customer care operations.
- Maintained a high level of customer service standards, ensuring that all team members provided exceptional customer care.
Education
University Technology of Cibao Dominican Republic
Some College (No Degree) from Business Administration
University Overview
Skills
- Customer care experience
- Customer care
- Customer care standards
- Patient care assessments
- Bilingual Spanish and English
Timeline
Costumer Care
Toshiba Business Solutions
12.2022 - Current
University Technology of Cibao
Some College (No Degree) from Business Administration
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