Maggie Porfirio
Round Lake Beach,IL
Summary
Dynamic professional with experience at Ki Martial Arts, excelling in child supervision and billing management. Proven ability to communicate effectively with parents and collaborate with team members to enhance student engagement. Recognized for maintaining organized records and demonstrating patience and empathy in all interactions.
Overview
6
6
years of professional experience
Work History
Counselor
Ki Martial Arts
Mundelein, Illinois
08.2020 - Current
- Communicated daily with parents to ensure their child’s individual needs were met and provided timely updates on behavior and progress as necessary.
- Supervised activities to ensure safety and engagement.
- Contributed to company-hosted events, such as tournaments and fundraisers, by managing merchandise sales and supporting event operations.
- Collaborated with team members to develop and implement the most effective strategies for activities
- Manage billing and phone communications
- Maintain up-to-date student registrations
- Responsible for transporting students from school to our facility, ensuring safety and punctuality
Cashier
Dollar Tree
Vernon Hills, Illinois
03.2021 - 11.2021
- Operated cash register and processed customer transactions efficiently.
- Handled customer inquiries and resolved issues with professionalism.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Stocked shelves with merchandise when needed.
- Issued receipts, refunds, credits or change due to customers.
Sales Associate
Claire's Boutique
Gurnee, Illinois
03.2020 - 09.2020
- Maintained organized displays to enhance product visibility and appeal.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Restaurant Team Member
Chipotle
Round Lake, Illinois
05.2019 - 08.2019
- Provided excellent customer service in a fast-paced restaurant environment.
- Prepared and assembled food items according to company standards.
- Maintained cleanliness and organization of the dining area and kitchen.
Education
Some College (No Degree) - Early Childhood Care And Education
College of Lake County
Grayslake, ILSkills
- Records management (electronic and paper files)
- Professional phone etiquette
- Billing and invoicing
- Child supervision
- Patience and empathy
- Email management (eg, Outlook, Gmail)
- Teamwork and collaboration
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Cashier
Dollar Tree
03.2021 - 11.2021
Counselor
Ki Martial Arts
08.2020 - Current
Sales Associate
Claire's Boutique
03.2020 - 09.2020
Restaurant Team Member
Chipotle
05.2019 - 08.2019
Some College (No Degree) - Early Childhood Care And Education
College of Lake County
Similar Profiles
Jose G. Perez-ValdezJose G. Perez-Valdez
Martial Arts Instructor at Ki-senshi Martial ArtsMartial Arts Instructor at Ki-senshi Martial Arts
Susan GrossSusan Gross
Co-Owner at Inspire Martial Arts of Ashland, LLC dba Rise Martial ArtsCo-Owner at Inspire Martial Arts of Ashland, LLC dba Rise Martial Arts
James AguilarJames Aguilar
Volunteer at Elite Performance Martial ArtsVolunteer at Elite Performance Martial Arts
Ciara JacksonCiara Jackson
Special Education Teacher Assistant at Raymond Ellis Elementary School, District 116Special Education Teacher Assistant at Raymond Ellis Elementary School, District 116
Micah MontondoMicah Montondo
Division Chief of Training at Deerfield Bannockburn Fire Protection DistrictDivision Chief of Training at Deerfield Bannockburn Fire Protection District