Maggie Rawls

Empowering the youth, performing random acts of kindness and lending a hand in the community.

Mentor local youth, organize special events such as back to school event, Thanksgiving Giveaways and Toy Drives. Partner and volunteer with local non profits to fulfill local needs.

• Led a team of order processors, ensuring timely and accurate fulfillment of material for home installations.
• Communicated effectively with field managers and builders to ensure customer expectations were met.
• Reduced order processing errors by implementing quality control measures,daily audits and training with team members.
• Proactively identified potential bottlenecks in the order processing workflow and implemented solutions to minimize delays.
• Managed daily operations, delegating tasks to team members while maintaining workload balance and efficient processes.
• Read contracts and builder information sheets to ensure correct amounts were billed and margin was within acceptable range.
• Calculated material quantities, created diagrams and input work order notes for installers.

• Effectively utilized various fabrication techniques, including cutting, polishing, sanding caulking and edging, to create custom countertops.
• Assisted with lifting and installation
• Provided customer service. Answered phones, scheduled installs and estimates.

• Managed daily restaurant operations to ensure a high level of efficiency, consistency, and quality in both food and service while promoting a positive atmosphere to employees and restaurant guests.
• Provided excellent customer service, ensured food quality, POS, cook, delegated and maintained a clean restaurant and equipment.
• Food Inventory, truck schedules, managed food cost and restaurant labor, bank deposits, food safety, interviewed and trained new team members.
• Increased sales and improved restaurant profit margins
• Ensured processes were followed and promoted a positive work environment where everyone felt appreciated.
• Most 100% mystery shop scores in the company.