Maggie Ryan Henderson
Avrit Insurance
Chico,CA
24
years of professional experience
I am a highly organized, dedicated, and friendly person. I am looking for a job where I can excel and become part of a team. I have always enjoyed working with the public and would love the opportunity to continue working with people. I take every job I have seriously and strive to do my best at whatever the task may be. I am a very dedicated. I have five daughters and work very well with children. I feel very fulfilled by interacting with kids of all ages. They are wonderful!
Work History
CSR
1 Year 3 Months- Resolved customer inquiries through effective communication and problem-solving skills.
- Processed policy changes and claims efficiently, ensuring accuracy in documentation.
- Provided detailed product information, enhancing customer understanding and satisfaction.
- Mentored new representatives on best practices for customer interaction and service protocols.
3 Years
- Answered phones and dealt with customer issues.
- I was fully responsible for creating the work schedule.
- I handled all in house payroll for the company.
- I was responsible for all accounts payable and receivable for the company.
- Supervisor: Mark Stuenkel
2 Months
- I scanned documents into a paperless document program.
- I quality check and bookmark files which have already been scanned.
- I release tax returns, which includes entering the charges for the return and checking that everything has been signed and every document has been included before the tax return is mailed or delivered to the client.
- I file, stock supplies, deliver returns and paperwork to the shareholders, and other regular secretarial duties.
- I am required to work long and early hours for the job and was consistently on time and prepared for work.
- Supervisor: Bryce Gibbs (Senior Partner)
- (Every tax season since 2007)
6 Months
- I scheduled and rescheduled clients as needed.
- I drove the cleaning crew to and from each of the cleaning location.
- I was part of a cleaning crew that deep cleaned homes and offices.
- As a crew leader I was responsible for delegating the cleaning jobs and for the final outcome of each cleaning job.
- Supervisor: Jessica Sorenson (Owner/Manager)
4 Years 6 Months
- I worked every shift; early morning, afternoon to evening, and graveyard.
- I greeted, prepared/cleaned tables, sat, took orders, and served food for customers.
- I took care of the customers’ needs from the beginning of their visit to the end.
- I performed cash and credit card transactions.
- I was an interim manager when needed. Adjusting schedules, making sure tasks were completed.
- Supervisor: Kristy VanTassell (Manager)
- (also 2011 to 2012, 2020 to present)
Education
AA - Liberal Studies, Liberal Arts, General Education, Business Education
Bachelor of Accounting - Business Accountancy
Skills
I am CPR and First Aid certified for infants
children
and adults. (Recently re-certified on October 7th 2022)
I have extensive experience with children and comforting and calming them down in tough situations.
I was President of the Parent Cheer Board for Bidwell Junior High.
I love being involved with school activities and have the time to dedicate to those activities.
I am very dedicated to my job and take my responsibilities
large or small
seriously.
I quickly learn new required skills.
I work very well with others
as a trainer of new hires at McDonald's and Denny’s
I am able to make the new employees feel welcome and comfortable while also teaching them the correct and efficient way to do each task.
I am highly punctual. I can be counted on to arrive on time every time I am expected at work.
I believe that work goes more smoothly when we work as a team. At work
I continually look for ways to help my coworkers for the good of the team's goal.
I have worked in office environments and many others and have found that organization and communication are key to work situations.
I interact very well with customers/clients. I enjoy work environments in which I am required to interact with the public. I am friendly
outgoing
and well received.
I help with planning Rotary Events and requesting donations for such events.
I am currently s
Timeline
CSR
Avrit Insurance
05.2025 - 08.2026Read More
The Door Company
01.2011 - 01.2014Read More
Kcoe Isom (previously Maston & Isom)
02.2010 - 04.2010Read More
Heavenly Homes
07.2008 - 01.2009Read More
Denny's Diner
03.2002 - 09.2006Read More
Butte Community College
AA from Liberal Studies, Liberal Arts, General Education, Business Education
Read More
California State University, Chico
Bachelor of Accounting from Business Accountancy
Read More