Summary
Overview
Work History
Education
Skills
References
Communication Skills
Languages
References
Timeline
Generic

Lissette Valladares

Whiteland,IN

Summary

Dedicated Certified Medical Assistant with extensive experience in fast-paced healthcare settings, recognized for enhancing patient care through effective communication and procedural efficiency. Expertise in clinical procedures, patient education, and administrative tasks, complemented by a strong knowledge of medical terminology, electronic health records, and HIPAA regulations. Proven ability to improve patient flow and care delivery through streamlined clinical processes while maintaining confidentiality and accuracy in medical record management. Committed to contributing to a team-oriented environment that prioritizes excellent customer service in the medical field.

Overview

16
16
years of professional experience

Work History

Certified Medical Assistant

Dermatology of Central Indiana
03.2025 - Current
  • Responsible for helping providers to provide patient care.
  • Assist providers with regular skin checks for melanoma, basal cell carcinoma, or squamous cell carcinoma.
  • Assist with biologic injection training for patients starting out on a biologic injection.
  • Assist providers with outpatient surgeries, Botox, fillers, and lasers such as Halo and broad band light (BBL), getting patients ready for procedures.
  • Maintain a clean workspace and room after every use, and maintain clean surgical instruments.
  • Keeping up with tasks, calling insurance, prior authorizations, and scheduling.
  • Educated patients about medications, procedures and physician's instructions.
  • Documented notes during patient visits.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.

Certified Medical Assistant/Hyperbaric Oxygen Tech

Johnson Memorial Hospital Wound and Vascular
11.2021 - Current
  • Responsible for helping providers provide excellent patient care
  • Collect vital signs, patient care, prior authorizations, scheduling, check insurance and send medical records, help providers with wound care.
  • Assist providers with postoperative care; continue with non-weight bearing care for patients.
  • Assist providers in simple procedures done in the office.
  • Maintain a clean work environment; clean each patient room properly after every use.
  • Take care of patients in a hyperbaric chamber, maintenance of the chambers.

Certified Medical Assistant

American Health Network - Foot and Ankle
03.2018 - 09.2021
  • Responsible for helping providers provide excellent patient care.
  • Collect vital signs, provide patient care, handle prior authorizations, schedule appointments, check insurance, and send medical records, as well as take X-rays of the foot and ankle.
  • Assist providers with post-operation care; continue with non-weight-bearing care for patients.
  • Assist providers in simple procedures done in the office.
  • Maintain a clean work environment; clean each patient room properly after every use.
  • Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
  • Ordered medical supplies from approved vendors based on predetermined budget parameters.
  • Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
  • Educated patients about medications, procedures and physician's instructions.

Certified Medical Assistant

American Health Network - Family Practice
02.2014 - 03.2020
  • Responsible for helping providers provide excellent patient care.
  • Collect vital signs, provide patient care, obtain prior authorizations, schedule appointments, check insurance, and send medical records.
  • Assist providers in simple procedures done in the office.
  • Maintain a clean work environment; clean each patient room properly after every use.
  • Completed basic physical assessments of clinic patients to provide optimal care.
  • Documented notes during patient visits.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Assisted with scheduling patient appointments and follow-up visits.
  • Educated patients about medications, procedures and physician's instructions.
  • Processed orders for medical supplies and lab equipment.
  • Prepared specimens for laboratory testing and performed routine laboratory tests.

Tax Specialist

HR-Block
01.2018 - 04.2018
  • Responsible to help those with their taxes
  • Make sure everything entered correctly for federal and state taxes.
  • Maintain a happy and workable environment.
  • Processed forms and payments for customers.

Research Assistant

IU Health
11.2011 - 11.2013
  • Responsible to help patients to explain and fill out all the necessary paper work to join the newborn study.
  • Collected placentas to draw blood and cut pieces for further studies.
  • Centrifuge the blood collected, aliquot the plasma and store away for further studies.
  • Verify that the freezer had all samples inside and that the temperature was the same.

Sales Associate

Aeropostale
Bloomington, Indiana
11.2010 - 02.2012
  • Maintain the work floor cleanliness, and make sure displays are clean and clothes are folded correctly.
  • Gave excellent customer service, helping customers find what they were looking for.
  • I kept track of the inventory.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Computed purchases and received and processed cash or credit payment.
  • Answered store and merchandise questions and led customers to wanted items.

Dietary Server

West Side Garden Plaza
06.2011 - 12.2011
  • Responsible for the nourishment of the residents according to their individual diets.
  • Take orders verify what the residents have ordered.
  • Responsible for all the cleaning duties and leaving everything ready for the next meal.

Shift Manager

KFC East
05.2010 - 05.2011
  • It is the responsibility of the crew members to provide excellent customer service.
  • Maintain a happy, and workable environment.
  • Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
  • Identified needs of customers promptly and efficiently.
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Organized special events such as holiday sales or promotional campaigns.
  • Evaluated and assessed personnel to identify potential candidates for promotion.
  • Maintained cleanliness and organization of work area.
  • Coordinated with other departments to resolve customer inquiries in a timely manner.

Dietary Server

Greenwood Village South
02.2009 - 05.2010
  • Responsible for the residents' meals and to listen or give suggestions.
  • Giving excellent customer service.
  • Delivered snacks to residents between meal services as requested.
  • Responded promptly to resident complaints or concerns about quality of food or service.
  • Maintained a neat and orderly appearance of the dining room throughout shifts.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.

Education

Dermatology technician -

Association of Dermatology Techs

Hyperbaric chamber operator tech -

franklin

Podiatric radiologist -

Indiana Podiatric medical association
indianapolis, in

medical interpertur - Spanish

Bridging the gap
indianapolis, in

Tax Specialist -

HR-block
franklin, in

associates degree - medical assistant

Harrison college
indianapolis, in

Skills

  • Bilingual in spanish
  • Schedule coordination
  • Health screening coordination
  • Wound care management
  • Wound care
  • Preparing specimens and samples
  • Ability to work with infants
  • Ability to work with children
  • Ability to work with elderly
  • Ability to work with special needs children
  • Ability to work with special-needs adults
  • Respect
  • Kindness
  • Work under pressure
  • Multitask
  • Certified phlebotomy technician (CPT)
  • Specimen labeling
  • Diagnostic testing assistance
  • Certified in basic life support (BLS)
  • Fluent in Spanish and English
  • Vital signs documentation
  • Phlebotomy
  • EKG administration
  • CPR
  • Diagnostic testing
  • Medication administration
  • Time management
  • Heartsaver first aid (first aid)
  • Medical terminology knowledge

References

  • Monique Fernstrom, Office Manager, 612-212-0505
  • Kalie Harmon, CCMA, 317-667-8734
  • Dr. Joshua Fisher, Foot and Ankle Surgeon/Provider, 502-741-3062
  • Dr. Tyler McKee, Foot and Ankle Surgeon/Provider, 479-366-3963
  • Karsyn Moreno, RN Co-worker, 815-530-6356
  • Kimberly Humston, Office Manager - Family Practice Manager, 317-446-2033
  • Aimee Hamm, Family Nurse Practitioner, 317-670-8119

Communication Skills

  • Respectful to others in a multicultural setting and able to follow all the rules.
  • Very fast learner, open to receive any kind of communication.
  • Great team worker, able to work independently.
  • Accomplish any task and reach goals.

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Certified Medical Assistant

Dermatology of Central Indiana
03.2025 - Current

Certified Medical Assistant/Hyperbaric Oxygen Tech

Johnson Memorial Hospital Wound and Vascular
11.2021 - Current

Certified Medical Assistant

American Health Network - Foot and Ankle
03.2018 - 09.2021

Tax Specialist

HR-Block
01.2018 - 04.2018

Certified Medical Assistant

American Health Network - Family Practice
02.2014 - 03.2020

Research Assistant

IU Health
11.2011 - 11.2013

Dietary Server

West Side Garden Plaza
06.2011 - 12.2011

Sales Associate

Aeropostale
11.2010 - 02.2012

Shift Manager

KFC East
05.2010 - 05.2011

Dietary Server

Greenwood Village South
02.2009 - 05.2010

Dermatology technician -

Association of Dermatology Techs

Hyperbaric chamber operator tech -

franklin

Podiatric radiologist -

Indiana Podiatric medical association

medical interpertur - Spanish

Bridging the gap

Tax Specialist -

HR-block

associates degree - medical assistant

Harrison college

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Lissette Valladares