Veronica L. Ramirez
Harlingen,TX
Summary
Resourceful Certified Medical Assistant with proven expertise in organizing medical office environments and assisting with diagnostic efforts for patients. Proficient at collecting specimens, conducting basic assessments and monitoring vitals. Expert with EHR system and skilled at learning new processes to meet unique office requirements. Knowledgeable Certified Medical Assistant with exceptional background over 6+ years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.
Overview
14
14
years of professional experience
Work History
Certified Medical Assistant
Valley ENT Specialists PA
HARLINGEN, TX
12.2023 - Current
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
- Provided support to physicians during consultations by recording patient histories accurately and documenting treatment plans accordingly.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Responded to patient callbacks and phone-in prescription refill requests.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Home Health Care Provider
Believe in Us Home Healthcare
San Benito, TX
05.2011 - Current
- Maintained clean and well-organized environment for client happiness and safety.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Assisted with client personal care needs to foster independence and well-being.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Planned optimal meals based on established nutritional plans.
Certified Medical Assistant
South Heart Clinic
Harlingen, TX
05.2022 - 12.2024
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Educated patients on preventive care topics such as diet and exercise habits or medication compliance.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Contacted pharmacies to submit and refill patients' prescriptions.
Certified Medical Assistant
Dr. Lena Speck-Hopkins M.D. OB-Gyn
Harlingen, TX
06.2021 - 01.2022
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Organized charts, documents and supplies to maintain team productivity.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Coordinated and executed medical waste disposal according to governmental and organizational standards.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Recorded vital signs and medical history for over 10 patients each shift.
Certified Medical Assistant/Patient Care Coordinator
Arroyo Vista Family Medicine
Harlingen, TX
07.2020 - 06.2021
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures and physician's instructions.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Recorded vital signs and medical history for 25 patients each shift.
- Communicated with patients with compassion while keeping medical information private.
- Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
- Scheduled appointments for patients via phone and in person.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Followed principles of asepsis and infection control to meet patient safety guidelines.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Prepared blood-collecting equipment to draw blood and safely store and transport samples.
Certified Medical Assistant
Harlingen Podiatry Associates
Harlingen, TX
05.2017 - 07.2019
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Certified Medical Assistant
Harlingen Gastroenterology
Harlingen, TX
05.2014 - 05.2017
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures and physician's instructions.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Recorded vital signs and medical history for 1
- 15 patients each shift.
Education
Nationally Certified Medical Assistant - Medical Assisting
Southern Careers Institute Inc
Harlingen, TX04.2014
Some College (No Degree) -
Texas State Technical College - Harlingen
Harlingen, TXGED -
San Benito High School
San Benito, TX05.1989
Skills
- Patient skin and nail care
- Venipuncture and phlebotomy
- Able to lift 25 pounds
- Proper sterilization techniques
- Wound care and irrigation
- Inventory and supply management
- HIPAA compliance
- Patient scheduling
- Medical terminology knowledge
- Conversant in English & Spanish
- Reliable transportation
- EKG set up and monitoring
- Restocking lab supplies
- Fluent in English & Spanish
- Valid Tx driver's license
- Foley catheters
- Sterile technique
- Medical terminology in English
- Preparing specimens and samples
- Doppler proficiency
- Using a scale
- Stocking supplies
- Phlebotomy
- Bilingual in Spanish
- HIPAA Compliance
- Vital Sign Monitoring
- Electronic Medical Records
- OB/GYN Procedures
- IV Discontinuation
- CPR
- Electrocardiography (EKG)
Additional Information
References upon request.
Timeline
Certified Medical Assistant
Valley ENT Specialists PA
12.2023 - Current
Certified Medical Assistant
South Heart Clinic
05.2022 - 12.2024
Certified Medical Assistant
Dr. Lena Speck-Hopkins M.D. OB-Gyn
06.2021 - 01.2022
Certified Medical Assistant/Patient Care Coordinator
Arroyo Vista Family Medicine
07.2020 - 06.2021
Certified Medical Assistant
Harlingen Podiatry Associates
05.2017 - 07.2019
Certified Medical Assistant
Harlingen Gastroenterology
05.2014 - 05.2017
Home Health Care Provider
Believe in Us Home Healthcare
05.2011 - Current
Nationally Certified Medical Assistant - Medical Assisting
Southern Careers Institute Inc
Some College (No Degree) -
Texas State Technical College - Harlingen
GED -
San Benito High School
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